So driving to Maine I noticed awning was out a little so i pulled over to reel it in. Upon doin so it wouldn't goin so i extended it and that's when the fun started ..... It was now extended on the side of the road and would not go in. motor spins some monkeying around and axe handle and cursing got it back to the roof where I could help it wind in. I talked to company I got my new slide awnings from and the said it was a lube issue . Im afraid to extend it but I think I should do it and see if it will work now . I thought maybe its a level issue or something . It never ends ......