Robert Hoover
RVF Newbee
- Joined
- Jul 26, 2022
- Messages
- 1
HI, and thanks in advance if you have helpful advice.
I have a 2019 Thor Aria. Both front Captain chairs have the covering (Pleather?) flaking off. This seems to have happened overnight.
The RV has been stored inside (air-conditioned garage) since it's purchase, and no cleaning agents or chemicals have been used on the seats.
I am the second owner of this vehicle (less than 10K miles), and unfortunately the first owner only got the basic one-year warranty.
I called Thor, and they informed me that since the RV was not under warranty, they would not cover the issue. From what I have read, this is a common problem with this Make and year.
Question: Has anyone dealt with this, and had any luck with Thor standing behind their product for what seems like a cronic quality control issue?
Thanks
I have a 2019 Thor Aria. Both front Captain chairs have the covering (Pleather?) flaking off. This seems to have happened overnight.
The RV has been stored inside (air-conditioned garage) since it's purchase, and no cleaning agents or chemicals have been used on the seats.
I am the second owner of this vehicle (less than 10K miles), and unfortunately the first owner only got the basic one-year warranty.
I called Thor, and they informed me that since the RV was not under warranty, they would not cover the issue. From what I have read, this is a common problem with this Make and year.
Question: Has anyone dealt with this, and had any luck with Thor standing behind their product for what seems like a cronic quality control issue?
Thanks