Flexsteel furniture

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Joined
Nov 14, 2019
Messages
651
Location
Orinda, CA
RV Year
2017
RV Make
Newmar
RV Model
Ventana 4002
RV Length
40’10
TOW/TOAD
2015 Jeep Trailhawk
Newmar agreed to replace my defective furniture. After my warranty expired and I was grateful for that.
Flexsteel made The furniture and shipped in crates (massive crates) and every thing was there except the sleeper sofa. Nirvc told me after talking to Napanee today that flexsteel didn’t have the sleeper sofa for my coach anymore that they could recover. So they sent the material.

Would have been good to know that beforehand but the crates are on pallets and they didn’t want to open them until I showed up. Fair enough.

Nirvc has a upholstery team coming Thursday where they will take the sofa out upholster it and then put it back in. As you can imagine, I am nervous as bad upholstery is obvious but this is the best newmar will do. I am also nervous how they are going to do this without scratching floors walls etc. They have assured me that it will look great. I have to say nirvc is an impressive operation here in Vegas.

Come Thursday we will find out. Pictures to come soon.
 
Last edited:
Joined
Nov 2, 2019
Messages
2,139
Location
WA, MT or somewhere else!
RV Year
2018
RV Make
Newmar
RV Model
Mountain Aire 4047
RV Length
40'
TOW/TOAD
2014 Honda CR-V
We're thinking positive thoughts for you, @sheridany! Hang in there; I have a feeling this will turn out OK and, if it doesn't, Newmar won't leave you hanging. (y)

TJ
 
Joined
Nov 15, 2019
Messages
241
Location
SW Florida
RV Year
2017
RV Make
Newmar
RV Model
Ventana 4369
RV Length
43
TOW/TOAD
24' Enclosed (Mini & Harley)
I would have some concerns also, but I think that is just natural. I suspect it will turn out good.
 
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