Newmar factory service in the desert

[sheridany]

I was talking to a newmar owner last night where we winter in indio, ca and he told he newmar is doing remote servicing like the bus conversion manufacturers where they stay in a geography for a couple of months. I don’t know all the details but he called Newmar service team and they scheduled it.

If anyone has service items you want handled by Newmar closer to home then give them a call. Obviously there’s a limit to what they can do but it could save you having to make a trip to Napanee. Just a FYI.

 

[Rich W.]

I’m not far away (47 miles) and have a couple issues that could be addressed before my November visit to Camp Newmar. I’ll call on Monday but if you can get any specific contact info it would help.

 

[sheridany]

I’ll go by and see if I can track him down who he talked to.

 

[Neal]

I can't remember what they call it but I think that was a plan from a few years ago, maybe slowed down by the pandemic, but they were training mobile teams to be placed around the country.

 

[sheridany]

@Rich W. did you have any luck connecting with this Newmar service in the desert?

 

[Rich W.]

Actually haven’t gotten to it yet but I need to call them today so I’ll ask.

 

[Rich W.]

Ok so heres the skinny:

They now have mobile techs in the Orlando area, a new one that just started in the Tucson area, and Justin in Temecula serving the greater Palm Springs area - anything within a 3 hour drive of Temecula. He’s currently booked out to the middle of Feb. but thats not bad if you want to save yourself a drive to Nappane.

My guess is that they all have a pretty good service area radius but I didnt ask about Tucson and Orlando. Sheduling is through Lizzy at Newmar Customer Service. I don’t have a direct # but 800-731-8300 will get you there.

So I got all that info and forgot to ask them what I was calling about…

 

[Ken C]

I was talking to a newmar owner last night where we winter in indio, ca and he told he newmar is doing remote servicing like the bus conversion manufacturers where they stay in a geography for a couple of months. I don’t know all the details but he called Newmar service team and they scheduled it.

If anyone has service items you want handled by Newmar closer to home then give them a call. Obviously there’s a limit to what they can do but it could save you having to make a trip to Napanee. Just a FYI.

I was talking to a newmar owner last night where we winter in indio, ca and he told he newmar is doing remote servicing like the bus conversion manufacturers where they stay in a geography for a couple of months. I don’t know all the details but he called Newmar service team and they scheduled it.

If anyone has service items you want handled by Newmar closer to home then give them a call. Obviously there’s a limit to what they can do but it could save you having to make a trip to Napanee. Just a FYI.

 

[Ken C]

Newmar has had a mobile tech (Newserv) servicing S Ca for at least 2 seasons if not longer. They have been in our Indio facility many times servicing Newmar coaches. I purchased a replacement bedroom slide controller last season from the tech that was servicing a DS accross the street from our lot.

 

[Joe doggs]

I was talking to a newmar owner last night where we winter in indio, ca and he told he newmar is doing remote servicing like the bus conversion manufacturers where they stay in a geography for a couple of months. I don’t know all the details but he called Newmar service team and they scheduled it.

If anyone has service items you want handled by Newmar closer to home then give them a call. Obviously there’s a limit to what they can do but it could save you having to make a trip to Napanee. Just a FYI.

Excellent info,thank you….i too have heard they have a tech in a van in California who travels…limited in what they can do in the field,but beneficial for some things….