Newmar Propane Service Valve Recall No. 22V-584 2022-10-06

[FloridaSon]

FloridaSon submitted a new resource:

Newmar Propane Service Valve Recall No. 22V-584 - Newmar recall letter October 2022

Newmar recall letter regarding propane service valve with too short threads which could cause leaks, fire and explosion (read letter)

Newmar will have dealer replace valve.

No mention of reimbursement of lost propane.

Read more about this resource...

 

[SteveG]

Regarding recall 22V-584, LP tank service valve. I called the Newmar support group and was transferred to Stephanie who is the lead in providing information on this recall. She sent me two photo documents showing the valve and the problem and asked me to take a photo of the valve mounted on our Bay Star LP tank and send it to her so she could determine if we had a recalled valve. After sending her the photo she responded within the hour and advised that the valve on our 2022 Bay Star was not recalled. Very efficient and very helpful.

 

[FloridaSon]

What?!
I called Newmar today and they directed me to a dealer. I will be calling Newmar tomorrow to see if I can also do this. At least they did agree to offset any lost propane if the valve had to be replaced (then I would gladly use a dealer) Thanks for posting this.

 

[FloridaSon]

Entire docs sent by Newmar attached.

Here is a little more info on what to look for

 

[SteveG]

This is the email I was given to provide the representative the photo of my valve:

Customer Coach Support via qqd0iff6hee.1n-2c34iuaa.na115.bnc.salesforce.com​

This is the person who assisted me.
Stephanie Reed
Bay Star Sport/Bay Star
Brand Specialist
1-800-731-8300
[email protected]

Not sure if she is handling the issues with just Bay Star or the entire product line.

 

[FloridaSon]

Thank you @SteveG that definitely helps.
Regards

 

[FloridaSon]

Some documentation on how to determine date of propane valve in the recall.

If I open it in ‘background’ or ‘split view’ it looks correct…..(something is wrong with the upload, this attachment is a pdf 15 pages long. When I click to open it, it is only one page very dark )