FYI Delivery

[John&Andrea]

I ordered a new motor for our awning and it came yesterday. Not!
I go to the front door, the box was very lite. It was empty, only the end cap was in the box. The motor had fallen out. The bottom was folded in on itself with no tape to hold it. Multiple mistakes were made on this shipment. I guess it’s easier to put it on the customer. I have never received an empty box.
They are sending another one.

 

[DennisT]

I ordered a new motor for our awning and it came yesterday. Not!
I go to the front door, the box was very lite. It was empty, only the end cap was in the box. The motor had fallen out. The bottom was folded in on itself with no tape to hold it. Multiple mistakes were made on this shipment. I guess it’s easier to put it on the customer. I have never received an empty box.
They are sending another one.

So, my story….

Ordered a watch directly from Apple years back.

Came from their warehouse and shipped fedex.

Day the package arrived, all sealed and looked normal.

Opened the box to remove the watch package - watch and both bands missing - just the box delivered.

Ordered the next one from their store and picked up in person. They did refund the first empty box.