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Problem Driver's side windshield shattered

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Neal

Administrator
Joined
Jul 27, 2019
Messages
14,420
Location
Midlothian, VA
RV Year
2017
RV Make
Newmar
RV Model
Ventana 4037
RV Length
40' 10"
Chassis
Freightliner XCR
Engine
Cummins 400 HP
TOW/TOAD
2017 Chevy Colorado
Fulltimer
No
Leaving the campground this morning I heard unusual "flex" sounds from the driver's side window. I raised the shade, inspected it wondering what all the noise is, all looked good so on my way as usual. I was doing maybe 5 mph. Almost arriving at Gaffney for Freightliner service, bladder said ain't gonna make it so I pulled over on a wide emergency shoulder 2 miles prior to the turnoff and when getting ready to leave a truck flew by and I guess the shockwave was enough to shatter the window which was probably ready to go. So now what? I'm at FL Gaffney. Is it safe to drive? Who's had this situation? What is the repair looking like? I'm hoping I can get home which is around 7 hours then have the local shop (Camping World I bought it from) do the repair, unless something near me here in Gaffney can be arranged. I hope Progressive will cover or help with this. I did email Newmar Ventana Service as I can't find an email for Parts and my trusty Joe G. is no longer there to rescue me.

I welcome any thoughts, opinions. Been a rough trip so far (medically) and now this.

RV-DS-Window-Outside.jpg
RV-DS-Window-Inside.jpg
 
Last edited:
That might not hold with any more buffeting even if you were to tape it with clear packing tape. Not being able to see the mirror may give your INS co some reason to deny any future claims, god forbid you cut someone off and caused an accident.

I doubt eve the mother ship will have one in stock :(
 
Neal, you’re only about three hours from NIRVC’s Atlanta store. I would give them a call and see if they can help.

Progressive should cover that.
 
Friends of ours lost one like that. They had a local glass person come out - they made a new window for the opening and installed.

May be someone local that could do that….
 
Thanks all, great tips so far. @ARD had a good idea too (offline) that when she had a glass shatter a relative covered it in plexiglass. Sounds like a good idea.

I'm waiting to hear back from Progressive / Safelite.

Newmar responded promptly which was nice to call Nationwide RV Glass / 833-784-5277 so I'm hold now waiting to speak to someone. Newmar service says quotes can take 15 days and bookings are for November now. I did get a tip from a secret source (sauce?) that if I tell service I'm associated with Nascar I'll get priority for service :)

I could not be at a better or nicer place to have this happen. I'm sure they will allow me to stay here as long as needed to sort this out if needed. FL Custom Chassis in Gaffney, SC are some of the nicest people! Great service and support here, always!
 
I was talking to @GlampDaddy while he was boating with Steve Showalter, and still took my call, who said the same thing happened a week ago to another 2017 Newmar Ventana. Same pane of glass!
 
Maybe all the heat lately?
 

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