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Flaking Upholstery

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I would be hopeful that Newmar would step up since it is obvious there was a defect in the material.
 
This is what is happening on my furniture. I have been talking to Newmar about it
B287126F-7F63-41A4-A025-E3928E3C2565.jpeg
 
If you are the original owner I am guessing they will completely replace instead of sending it back to Flexsteel for a recovering job. If not the original owner then it will be interesting to see what they will do.
 
Too many stories I'm hearing of flaking upholstery and I'm not sure if it's limited to Flexsteel. I once thought it was a particular generation such as 2015 Newmar's but I'm hearing of it happening even in 2017's. The lesson I'm learning is taking extra precaution of the upholstery such as keeping the sun off of it (shades down) and treating with 303 or if anyone has something better. I'm just cautious of the sun and wear and tear. Use extreme caution with these upholstered items in coaches. Not sure how long it's been going on.
It’s not only Flexsteel, our 2017 Ventanna LE recliners are peeling. We have an appointment at Southaven RV in Southaven MS December 30 for replacements. Newmar stepped up but as far as I’m concerned it should never have happened.
It took 8 weeks for them to be delivered to the dealer.
I hope these will last longer than the originals.
I no longer drink the Newmar cool aid.
 
@Bill Hunt who is the vendor of your chairs? Isn't Flexsteel in yours too?
 
Too many stories I'm hearing of flaking upholstery and I'm not sure if it's limited to Flexsteel. I once thought it was a particular generation such as 2015 Newmar's but I'm hearing of it happening even in 2017's. The lesson I'm learning is taking extra precaution of the upholstery such as keeping the sun off of it (shades down) and treating with 303 or if anyone has something better. I'm just cautious of the sun and wear and tear.
It would be interesting to determine if it is UV exposure that is degrading the material. Or is it simply wear and tear. Or both. Some folks have no issue for years and years, others have problems fairly quickly. Of course without access to manufacturers fabric source and Lot numbers there is no way to determine if it is QC or some other reason.
 
@Bill Hunt who is the vendor of your chairs? Isn't Flexsteel in yours too?
Mine are Lambright. I’m in Memphis now to have both recliners replaced.
Southaven RV ordered them in October. Hopefully we’ll Be done quickly tomorrow because all they have to do is swap them out. We have reservations in Jackson MS tomorrow morning.
 
It would be interesting to determine if it is UV exposure that is degrading the material. Or is it simply wear and tear. Or both. Some folks have no issue for years and years, others have problems fairly quickly. Of course without access to manufacturers fabric source and Lot numbers there is no way to determine if it is QC or some other reason.
Mine were not due to UV exposure. My coach is always stored inside when not in use. Newmar said it was due to a bad batch of material.
 
We had the problem too. Not the best but my wife re did the seats for about $18 a seat for materials "scrap pieces". They are Flex-steel.
 

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Wow, what a difference! She's a keeper!
 

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