Question Has anyone had a difficult Mercedes Sprinter issue after an RV conversion?

[Sprinter2022]

Hi everyone,

I’m curious if anyone here who has converted a Sprinter into an RV has run into problems with the van itself after the conversion — especially problems that were difficult to diagnose or fix.

I’m dealing with a pretty frustrating situation with my 2022 Sprinter 2500 AWD. The van has only about 3,000 km on it, but it has now been at the Mercedes dealer for more than 3 months trying to solve a shudder that appeared after a transmission repair. I’ve posted the details in another thread here.

My question is more general:

For those of you who have done a full RV conversion, have you ever had a Mercedes drivetrain, transmission, electrical, or other vehicle-related problem that became difficult to diagnose or repair after the conversion?

I’m also curious about something else: what is Mercedes’ attitude toward working on a Sprinter that has been converted into an RV? Do they generally treat it like any other Sprinter, or does the conversion make them more cautious or reluctant when it comes to diagnosing problems and doing warranty work?

In my case, I haven’t touched the powertrain at all. The conversion is all pretty standard RV stuff — nothing unusual or exotic that should have anything to do with the drivetrain.

The van has spent basically the entire summer sitting at the Mercedes dealer. I’ve missed the whole travel season, and I’ve also had to miss a number of camp bookings that I couldn’t cancel.

I’m particularly interested in cases where the dealer or Mercedes had a hard time figuring out the cause, or where the conversion itself made diagnosis or warranty work more complicated.

I’m wondering if this is something other converted Sprinters have run into, or if I’m just having an unusually difficult case.

Would be interested to hear what happened and, more importantly, how you eventually got it resolved.

Thanks

 

[Neemer]

I’ve posted the details in another thread here.

Where is this thread?

 

[Kevin D Pem]

There are laws concerning warranty work where the work must be covered unless work was done that compromised the system that is being warrantied.

Unless you modified something being warrantied that would compromise the trucks reliability and they can prove it, they are obligated to provide repair under warranty.

This could include over weight, so keep that in mind. Have you run the truck over the scales?