Slides come in a couple different types. Thru frame, In wall, and above the floor. The systems for moving them are very different also. Schwintek and Slim Rack are gear driven from the sides, Thru frame are electric and Hydraulic driven on beams thru holes in the frames. Many times more then one system is on the same rig. Very difficult to diagnose without lots of info and time.
Youtube might be your friend