On my 2017 there was a sequence of buttons on the controlleer that would overide the switch inside and retract or extend the slide. Controller on mine was on the roof of the wet bay. Not sure where yours may be, hopefully someone with your make/model/year can chime in. You could also try googling slide controller for your make model year and see what comes up. Sorry, Pursuit slides are a pain in the butt in my limited experience.