- Joined
- Dec 19, 2019
- Messages
- 657
- RV Year
- 2016
- RV Make
- Newmar
- RV Model
- Dutch Star
- RV Length
- 37
- TOW/TOAD
- 2021 Willys
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I for one do not feel Newmar has increased it's quality. Companies that are traded must answer to it's CEO who must answer to shareholders. Profit must be there and expectations must be exceeded when these companies do their public reporting or else the CEO may be terminated. Something has to give and that is quality!I had a recent chat with Brett D about what his numbers were showing, and Newmar quality has improved over the last year. I believe what your postulate and also some of the steps taken once they were shown independent performance data are contributing. As data becomes more transparent around warranty claims and resolution performance, things could get even more interesting.