Pepwave question

[dave burns]

Preface.... I am not real techie. I have a pepwave max br1. I have a Verizon a and a t-mobile card in it. In my travels this summer I had multiple areas in Az and Co. that throttle down the data service to the WiFi. I have a Verizon phone and a tmoble phone and I got faster data by using them as a hotspot over the data cards in the pepwave. I called 5g solutions (where I purchased it) and they walked me through some diagnostics and a minor update but nothing changed on the speed. Their answer was the specific towers must be seeing it as a data only device and throttling down the speed to accommodate phones first. Their is a lot of traffic in these 2 areas and they are on old towers (per Verizon). I know a lot of you are working remote and I was hoping someone had a solution for my issue. If I am in a metro area it doesn’t seem to be as bad. Any ideas?

 

[Neal]

Go to your Pepwave Admin Control Panel. Click DETAILS on the right side of the Cellular row. Near the bottom is "Enforce TTL" - set 65 in there.

Make sure your firmware is up to date in System > Firmware

 

[dave burns]

Thank you I will check those.