WiFiRanger
Inactive Commercial Member
- Joined
- Sep 28, 2021
- Messages
- 17
WiFiRanger has released a new firmware update, version 7.1.0b12, which is now available to most WiFiRanger owners at no cost. The update includes a number of bug fixes and general improvements.
It also includes a new feature which allows the user to disable the data link between a Ranger router and the WiFiRanger servers. A fundamental aspect of WiFiRanger’s design philosophy for more than a decade has been the ability to support its products through a cloud-based link to WiFiRanger’s servers. This link provides for notifications of firmware updates, downloading of those updates and it supports remote diagnostics of customer routers when needed by WiFiRanger support staff.
Although most customers have appreciated the benefits afforded by this capability, some have asked us to provide an ability to disable it. Therefore, WiFiRanger has implemented a feature which allows customers to disable this remote access. The purpose of this notice is to provide customers with information about how to implement this feature.
However, anyone contemplating using this new feature should understand that their Ranger will no longer automatically indicate the presence of firmware updates as long as it enabled. Nor will you be able to download any such updates until you reverse your actions and re-enable Remote Assistance.
Also, the WiFiRanger Customer Service team will not be able to perform many diagnostic functions in the event of a problem with your Ranger. If you have a problem with your Ranger, please re-enable Remote Support before contacting Customer Service.
In addition, a number of cloud-based WiFiRanger features such as SafeSurf and Configuration Backup will not be functional when Remote Assistance has been disabled.
It also includes a new feature which allows the user to disable the data link between a Ranger router and the WiFiRanger servers. A fundamental aspect of WiFiRanger’s design philosophy for more than a decade has been the ability to support its products through a cloud-based link to WiFiRanger’s servers. This link provides for notifications of firmware updates, downloading of those updates and it supports remote diagnostics of customer routers when needed by WiFiRanger support staff.
Although most customers have appreciated the benefits afforded by this capability, some have asked us to provide an ability to disable it. Therefore, WiFiRanger has implemented a feature which allows customers to disable this remote access. The purpose of this notice is to provide customers with information about how to implement this feature.
However, anyone contemplating using this new feature should understand that their Ranger will no longer automatically indicate the presence of firmware updates as long as it enabled. Nor will you be able to download any such updates until you reverse your actions and re-enable Remote Assistance.
Also, the WiFiRanger Customer Service team will not be able to perform many diagnostic functions in the event of a problem with your Ranger. If you have a problem with your Ranger, please re-enable Remote Support before contacting Customer Service.
In addition, a number of cloud-based WiFiRanger features such as SafeSurf and Configuration Backup will not be functional when Remote Assistance has been disabled.