Driving down I40 in caravan with my sister in front. She calls and says, I think your steps are out. We pull off at the next exit and they were out. We had just stopped at a rest area for a quick bathroom break, and I was actually working on a door squeak, and they went out just fine. Anyway, pulled power and all that jazz and eventually they went in herky jerkey. Would open quick, but go in slowly and in fits and starts. Got them in and unplugged motor to keep them in to get to the campground.
While driving down the road called Newmar and he told me mostly likely is either bad motor or that the step rails were binding. Didn't think it was likely to be the controller. I had wife grab quickie manual from Newmar manuals bag and looked up what we thought was the motor. Called Camping World Albuquerque and they had one of those motors in stock. Asked him to put my name on it. Called Newmar parts to confirm the motor model number and controller, just in case it was the controller, got to Albuquerque, drove to Camping World, got the motor and controller, went back and my brother in law helped (read, he did it -- just replaced his Tiffin's a week or two ago) the motor, and they are working fine now.
Would have been a major damper trying to use a step stool with wife and dogs to get in and out, and would have had to try and get an overnight package along the way. Got real lucky that Camping World had it and it was close to our overnight tonight.
I'll now be ordering another step motor, and keeping the controller, to add to my collection of spare parts.
While driving down the road called Newmar and he told me mostly likely is either bad motor or that the step rails were binding. Didn't think it was likely to be the controller. I had wife grab quickie manual from Newmar manuals bag and looked up what we thought was the motor. Called Camping World Albuquerque and they had one of those motors in stock. Asked him to put my name on it. Called Newmar parts to confirm the motor model number and controller, just in case it was the controller, got to Albuquerque, drove to Camping World, got the motor and controller, went back and my brother in law helped (read, he did it -- just replaced his Tiffin's a week or two ago) the motor, and they are working fine now.
Would have been a major damper trying to use a step stool with wife and dogs to get in and out, and would have had to try and get an overnight package along the way. Got real lucky that Camping World had it and it was close to our overnight tonight.
I'll now be ordering another step motor, and keeping the controller, to add to my collection of spare parts.