Joe Dutchstar
RVF Supporter
- Joined
- Nov 3, 2019
- Messages
- 3,654
- Location
- Florida
- RV Year
- 2024
- RV Make
- Newmar
- RV Model
- Dutch Star 4311
- RV Length
- 43
- Chassis
- Spartan
- Engine
- Cummins
- TOW/TOAD
- 2018 Ford Flex
- Fulltimer
- No
Well the saga of DutchStar post Covid build continues. The chronic coolant leaks, part too many, is in progress at Cummins this week(s). The latest diagnostic test revealed a leaking thermostat housing along with a new item, leaking oil at the Airpump.
Both the thermostat leak and Airpump will be under warranty.
Other random issues will be addressed with my dollars.
Granted all of these are, sink explosion, step motor failure, water pump failure, not directly installation errors just bad part QC. The leaking coolant at the Oasis was an install issue and covered under warranty.
Regardless of who is ultimately to blame, the customer, me, suffers the cost of travel to and from service and time without my $750,000 RV. Of course trip interruption as well.
Then there is the worry about planning a trip too far from immediate qualified services.
Generally destroys the whole "carefree RVing" concept. Every trip is now planned around what can go wrong and where is reliable service.
PIA,.
Wife asks when are we going to have fun? Good question.
Both the thermostat leak and Airpump will be under warranty.
Other random issues will be addressed with my dollars.
Granted all of these are, sink explosion, step motor failure, water pump failure, not directly installation errors just bad part QC. The leaking coolant at the Oasis was an install issue and covered under warranty.
Regardless of who is ultimately to blame, the customer, me, suffers the cost of travel to and from service and time without my $750,000 RV. Of course trip interruption as well.
Then there is the worry about planning a trip too far from immediate qualified services.
Generally destroys the whole "carefree RVing" concept. Every trip is now planned around what can go wrong and where is reliable service.
PIA,.
Wife asks when are we going to have fun? Good question.