Resolved Dish Issue

[Gronk]

WELL, CRAP...... this issue is not resolved.Same problem. Last night I did a reset on it that resets the receiver back to factory default settings. It did its thing and voila..... It works. This morning I turned it on and it worked. An hour later it didn't. No signal.
I FINALLY got a call back from King. It took from Saturday to today to get a call back. they had me try a couple of things and the result was no signal. Their response is "Send it to us at your expense and we will see IF there is anything wrong". That sounds like a real good way to void warranty repairs because I have no way to verify what they do to check.
I called a local TV and Satellite repair place to get someone here to diagnose things (at my expense) so that I can have some concrete diagnostics. We'll see....... I am so frustrated.......

 

[Gronk]

Well, I guess now this thread can be marked 'resolved'. I had a guy stop by and he said my issue was that the secondary receiver was not 'smart enough' to determine that the primary receiver had switched satellites. There are two different fixes for it. One is to test the switch every time it is going to be used (about a 5 to 10 minute process) then only watch what is on that particular satellite until the primary switches satellites and do the switch test again, or buy another satellite antenna. Wife decided that another antenna was the way to go, so $450 later (service call and antenna) it will be fixed on Monday when the new antenna is delivered. That would make each receiver a primary on its own antenna.