Imagine that
Just wanted to give a heads up on rv's with 3 ac,s Mine was advertised as including a 3rd ac with heatpump option. I asked the salesman and he confirmed oh yeah it has one. It was summer time and they didn't demonstrate it. The equipment listed acheatpump with a serial number so I felt confident it was their it wasn't. So after purchasing I find out no heatpump called salesman and he made a call. Long story short I get a call back from salesmanager at forest river Ray Boyd and he says he is awaiting approval to get the heat pump. Then I get a call from nick schrock regional sales manager for forest river and says they will honor it and get me a unit. I made app with dealer at fun time rv in TX. For 3 months later to have other items fixed. So I tell them what forest river said. Before I went down to drop-off the rv i called and asked if they have the heatpump to install. They can't get nick schrock to respond on approval. Lesson is dont trust dealer or forest river. Forest river has been ghosting me now for 6 months. This was a feature that really sold me on the unit. Very unhappy with the way they treat you. This is not uncommon when you ask around rv parks. I wished I had come to this forum 1st and seen all of the complaints I wouldn't have bought a new one.
Just wanted to give a heads up on rv's with 3 ac,s Mine was advertised as including a 3rd ac with heatpump option. I asked the salesman and he confirmed oh yeah it has one. It was summer time and they didn't demonstrate it. The equipment listed acheatpump with a serial number so I felt confident it was their it wasn't. So after purchasing I find out no heatpump called salesman and he made a call. Long story short I get a call back from salesmanager at forest river Ray Boyd and he says he is awaiting approval to get the heat pump. Then I get a call from nick schrock regional sales manager for forest river and says they will honor it and get me a unit. I made app with dealer at fun time rv in TX. For 3 months later to have other items fixed. So I tell them what forest river said. Before I went down to drop-off the rv i called and asked if they have the heatpump to install. They can't get nick schrock to respond on approval. Lesson is dont trust dealer or forest river. Forest river has been ghosting me now for 6 months. This was a feature that really sold me on the unit. Very unhappy with the way they treat you. This is not uncommon when you ask around rv parks. I wished I had come to this forum 1st and seen all of the complaints I wouldn't have bought a new one.
