Resolved Full Wall Slide comes in but will not go out

[Texas Clodhopper]

2017 Ventana 4360
I had to bring my full wall electric slide in about a foot to get one of the floor protectors out, but when I try to move it back out, there was no click, no sound, and no movement. I turned the salesman switch off for about a minute with no difference.
Is there any suggestions from the wealth of unpaid resources available on the forum?

Thanks,
Jim

 

[Neal]

I had this happen once but did not do the salesman switch which I hear is the typical fix. I found the control board and disconnect/reconnected the molex connectors effectively removing/replacing battery to them. Maybe try that?

 

[Texas Clodhopper]

Can you point me to where the control board is? I know where the bedroom and kitchen boards are but not sure about the full slide.
Thanks, Neal.

 

[Texas Clodhopper]

I found the board, and disconnected/reconnected all of the connections with the same results.
I'll be here for a few days so I'll send Erica an email to see what she has to say.

Thanks for your help.

 

[Neal]

It should be a 12V slide motor so I can't think that shore/gen power is going to do anything. I believe the FWS is on a self resetting fuse behind the cord reel but it wouldn't hurt to inventory the fuses in the cord reel bay and other locations just to hope and find something.

Paging Dr. @Chuggs

 

[Neal]

Stating the obvious, hold the control switch in the in/out position as desired for 5-10 seconds while the amps come up to required for the slide to move.

 

[Texas Clodhopper]

I'm connected to 50amp shore power and yeah I've held the switch in for 15 seconds.

I'll go dig in my favorite electric panel location.

 

[Texas Clodhopper]

Problem resolved. I left the salesman switch off for over a minute and the slide now works.

 

[musemaker]

newbie here. What is the salesman switch?

 

[Texas Clodhopper]

Depending on the make & model of your motorhome, it is a switch that turns off most of the 12v systems.

Go to your profile and enter your RV information or add a signature line with the information so we can more easily give you more beneficial help.

 

[Bob K4TAX]

Thanks for posting your solution. I wish others would do the same. It would make the forum more beneficial.

 

[Texas Clodhopper]

Thanks for posting your solution. I wish others would do the same. It would make the forum more beneficial.

Thanks, Bob. My pet peeve is someone posts a problem and sometimes someone spends a lot of time and effort to help and then you never find out did it really help.

 

[Old-RV'er]

When we had ours, it happened to us too. My normal startup procedure is:
1. Turn on Chassis Switch
2. Turn on House Salesman Switch.
3. Start main engine, let it stabilize.
4. Start Genset and enable inverter to run fridge when traveling down road.

On one trip I started Genset First, then main engine, got to campground and FWS would not deploy. Turned out, doing it backwards caused the slide relay to get wild hair up its chip. To resolve, called Newmar, tech had me turn off Salesman switch for minute, turned back on, slide worked fine. Try just turning off coach for minute, bet it works after that.

Happy Trails to all.

 

[Texas Clodhopper]

Problem resolved. I left the salesman switch off for over a minute and the slide now works.

When we had ours, it happened to us too. My normal startup procedure is:
1. Turn on Chassis Switch
2. Turn on House Salesman Switch.
3. Start main engine, let it stabilize.
4. Start Genset and enable inverter to run fridge when traveling down road.

On one trip I started Genset First, then main engine, got to campground and FWS would not deploy. Turned out, doing it backwards caused the slide relay to get wild hair up its chip. To resolve, called Newmar, tech had me turn off Salesman switch for minute, turned back on, slide worked fine. Try just turning off coach for minute, bet it works after that.

Happy Trails to all.

 

[AbdRahim]

This sometimes happens with my awning. I pull the fuse and put it back in. Then it works fine.