Is there a less competent organization in America?

[Holdmybeer]

Ordered a Power Transfer Relay 6/13, unfortunately they sent it USPS....
Dep Wentzvill, Mo. 6/13
Arr. Chicago. 6/16
Dep. Chicago. 6/18
Arr. Dallas 6/19 ( 20 mi. from my address)
Dep. Dallas 6/20
Arr. Fayetteville Ark 6/21
Dep. Fayetteville. 6/22
Arr. Dallas 6/23
Dep. Dallas 6/23
Arr. Coppell, Tx. 6/23
Dep Coppell ???............

..Wondering how many pieces it will be in if it ever arrives?
etrailer just says "not our problem"
Had I ordered it from Amazon it would have been here in 2 days.

 

[AbdRahim]

Amazon also sometimes uses usps

 

[Neal]

I ordered an aviation part a few months ago, they shipped via USPS. No problem. It never showed, I wanted a replacement sent or a refund, they told me to file a claim with USPS. I said NO, YOU file the claim with USPS and get me what I paid for or refund it. I threatened to dispute the credit card payment but they didn't care. I filed the claim with USPS and they promptly paid me after the required amount of time to see if it delivers. Ordered the part from some other vendor. While USPS was a failure, as we know they are, the customer service aspect was an even larger failure. I'm sorry to hear eTrailer not handle this better.

 

[BGMAC]

When I ordered a brake controller for my toad on EBay. The Sender would pay for shipping which made it a good deal.
Then it took almost a month for me to get it. What happened is they put the weight really low to reduce the shipping cost. This raised red flags. The postman knew me and that I would pay the needed postal fees was probably the only reason I got it.

 

[DennisT]

Amazon also sometimes uses usps

But usually only for the last mile, at least in my experience.