J&JD
RVF Supporter
- Joined
- Nov 3, 2019
- Messages
- 2,319
- Location
- Fremont, California
- RV Year
- 2017
- RV Make
- Newmar
- RV Model
- Dutch Star 4018
- RV Length
- 40’
- Chassis
- Freightliner
- Engine
- Cummins ISL450
- TOW/TOAD
- Jeep Wrangler Sahara
- Fulltimer
- No
Just wanted to give a shoutout to MCD customer service, specifically Kandice. I have been trying for days to get one of my automated shades to respond correctly or even respond at all to my remote using the MCD manual:
Admittedly, I had to wait an hour to finally get a call back but when I did Kandice put me through an astonishing number of steps of learning button pushing, up/down, p2 button pushing, shade jogs, beeps, etc, etc. There is no question a phd in quantum mechanics is required for this stuff! At any rate it now works for the first time in weeks. Thank you Kandice & MCD.
Admittedly, I had to wait an hour to finally get a call back but when I did Kandice put me through an astonishing number of steps of learning button pushing, up/down, p2 button pushing, shade jogs, beeps, etc, etc. There is no question a phd in quantum mechanics is required for this stuff! At any rate it now works for the first time in weeks. Thank you Kandice & MCD.
