My coach was at Atlanta to have the full wall slide reinforced and 15 broken tiles replaced. Service department did a horrible job replacement tiles were not the correct size grout line 1/2 inch wide in places and some are not the correct color. At this point there are no tiles to be found per Newmar, NIRVC the distributor and the tile manufacturer. A year later drove the coach 2,000 miles and tiles started cracking again. Took the coach to NIRVC Tennessee were they repaired the full wall slide again and fixed some of the tiles that were sticking up (in their words that stub your toes). When this all started we were told if no replacement tiles were found Newmar would retile the coach like they have done for others with this problem. Not the case I was informed by Angie Morell that Brett
Davis would sell my coach at a consignment discount but no mention of making repairs.
This is the condensed version on what has taken place. I have photos to backup what I have written in this post. Players involved: Tony Morris, Dan Phillip, Mike Griggs, Bill Reith, Bobby Dowdle, Frank Hattrem, Eddie Braley, Mark Moniuszko, Angie Morell and others. Hope this answers your questions.