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Thanks for the response, and totally agree. Called the ambassador multiple times and have been all over the dealer. I'll keep up the persistence but their rope a dope is starting to wear thin on me. Appreciate the dialog!Unfortunately you will find raving fans and folks raving mad about any mfg, Newmar included. The page that was in your coach (possibly on a window) will have your model number, serial number and VIN, and also your brand ambassador's contact info at Newmar. Persistent effort contacting that individual will usually yield results. I believe they also post their individual product line contact numbers on their website if that is easier to find for you. A new coach should be covered by your selling dealer and is generally expected to be the first line of contact for service issues.
NIRVC is my dealer. To be fair they are fairly new and still figuring things out here n Nashville. On it!Your welcome. Unfortunately I also had a bad experience and a selling dealer that went totally MIA. After much persistence eventually Newmar stepped up and results were overall good. You also have NIRVC in your neck of the woods, they are known for stepping up and helping out buyers orphaned by crappy dealers. Might be worth a look as well.