Old-RV'er
RVF Expert
- Joined
- Feb 23, 2020
- Messages
- 500
- Location
- Blairsville, GA
- RV Year
- 2019
- RV Make
- Newmar
- RV Model
- Ventana 3407
- RV Length
- 34'10"
- TOW/TOAD
- 2013 Jeep Wrangler Sahara Unlimited
- Fulltimer
- No
Oh, when we were at mothership last year for maintenance/work, we sat in the Newgle class. One fellow their with MA, said he fought his Silverleaf for 18 months before he was able to get a tech to install new software. I asked him if he called SL and his answer was NO. Techs don't know Silverleaf, and most of them don't know how to fix problems with it. My suggestion to all, is to call Silverleaf first, if you cannot solve on your own. They have a wealth of documents, and information on their website, and their tech support is top notch. Home | SilverLeaf Electronics, Inc. is the link. They provide several contact numbers and you can also do e-mail support. If in OR, you can go to their facility and they will come outside to help you. They did me several times when had the other coach.