Two different models of the Whirlpool, one with white faceplate (horrible) one with black faceplate (much better). You can read all about whirlpool failures and horrible service on IRV2 under the Newmar forum, lots of examples of crap washers. Our new coach has the splendide brand, love them. Crossed USA from factory to selling dealer, back across from west coast to home, then back to Yuma, AZ and then back to home in GA. Not one issue with them, the clean clothes good and we are very pleased with them. FWIW-When washer spins at 1200 RPM's it can shake the coach some, however, the unit is smart in that it will partially spin at slower speed to make sure load is balanced before it turns on the big guns. Don't use recommended amount of soap, use about half amount and also buy HE type.