RV Life Price Increase

[Neal]

I used Allstays Pro prior to RV Trip Wizard. Maybe I need to look at them again as well as RV Parky which I’ve not tried yet.

I only use RVTW for CG finding. Not routing other than the big picture.

 

[Neal]

Normally a good faith company will email you prior to a price increase to let you know your next bill will be something different than before allowing you the option to continue or cancel. A 62% price increase should not be just drafted from customers as if they are a blank check to whatever a company wants to take from you on a recurring subscription.

 

[NWIP]

Mine renewed in June at $49 as it has since 2021

 

[Alan_Hepburn]

Yes. I got the same surprise last month.

Previous Payments​

Jul 25, 2024
$65.00
ID: in_1PgRaRDXNbeKTVBigPzOEU0X

---

Jul 25, 2021
$39.00
ID: in_1JH5zzDXNbeKTVBidGG9TLXj

---

Jul 25, 2020
$39.00
ID: in_1H8m2pDXNbeKTVBicFLgWkYF

That suggests you let your subscription lapse somewhere between 2021 and 2024 - if you keep it active it keeps the same price. If that is not the case then an email to their support team is in order.

 

[BGMAC]

I used RV Parky on our trip to Alaska and back. Very helpful on finding places to stay. I used the free version.

 

[sheridany]

That suggests you let your subscription lapse somewhere between 2021 and 2024 - if you keep it active it keeps the same price. If that is not the case then an email to their support team is in order.

It was never inactive. The response from RVlife said the following: At the end of that one year subscription, you received a FREE 2 year subscription based on your long time use and helpful posts over at iRV2.com (our sister site). That 2 year account reward has finally ended.

 

[Alan_Hepburn]

It was never inactive. The response from RVlife said the following: At the end of that one year subscription, you received a FREE 2 year subscription based on your long time use and helpful posts over at iRV2.com (our sister site). That 2 year account reward has finally ended.

That is another possibility that has occured a few times - glad to see they took care of you when you reported it!

 

[ARD]

That suggests you let your subscription lapse somewhere between 2021 and 2024 - if you keep it active it keeps the same price. If that is not the case then an email to their support team is in order.

I have never let it lapse. I've had it since it first came out in 2018. It was initially called RV Trip Wizard and I wonder if this free 2 year subscription came about when they changed it to RV Life Trip Wizard. I have contacted them and am waiting for a response. We shall see.

 

[GlampDaddy]

I have never let it lapse. I've had it since it first came out in 2018. It was initially called RV Trip Wizard and I wonder if this free 2 year subscription came about when they changed it to RV Life Trip Wizard. I have contacted them and am waiting for a response. We shall see.

I have also been a member since 2018 and just sent a message asking for details about renewal and any price increases. Let's see what happens.

 

[GlampDaddy]

I have also been a member since 2018 and just sent a message asking for details about renewal and any price increases. Let's see what happens.

Below is my correspondence with RV Life, beginning with my inquiry at the bottom.
*********************************************************************
Thank you for your response. However, I am now an unhappy, soon-to-be former customer. In your response, you state that I am locked in at my initial rate of $65/yr. You may want to check your records, as my initial price was $29.25, though that was before you added PRO to your name, which brought me no added benefit. You slipped one by me with the last billing in March, which I am also unhappy about. Trip Wizard has obviously grown, but I’m thinking you may have grown too big for your britches.

You may also want to check on RVForums.com, where many of your former iRV2 customers have moved to, and check the comments regarding your unannounced price increases. I am posting these comments to that site. Oh well, as we all know these days, businesses come and go. I’ll continue to wish you the best as I search for the latest new and improved trip planning site.
-Buddy Allison

On Aug 29, 2024, at 2:55 PM, Support <[email protected]> wrote:

Hello Buddy,

Thank you for contacting RV LIFE Trip Wizard/RV LIFE mobile app, part of the RV LIFE Pro suite of products.

Additional information regarding the use of RV LIFE Pro (Trip Wizard, RV LIFE App, Campgrounds) can be found at support.rvlife.com/hc/en-us

To find out all the info about your subscription --> Billing And Renewal Information

You are locked into your initial rate of $65.00 / year.

The guaranteed locked in rate is only if you maintain continuous renewal of your subscription.

Any lapse due to nonpayment of renewal or cancellation ends the guaranteed signup rate.


Please let us know if we can be of further assistance.
Safe Travels!
Tom G. - RV LIFE Trip Wizard/RV LIFE Pro Support Team

RV LIFE Support

​

On August 29, 2024 at 5:27:24 PM UTC, [email protected] wrote:

Name	Buddy Allison
Login Email	[email protected]
Comments	I am attempting to find details about my RV Life account, such as expiration date, renewal date and renewal price. There is a good deal of conversation on an RV forum about a significant price increase and I don't want any surprises. Thank you.
Device Type	Also, the routing type is V8 Internal.
Service Type	RV LIFE Trip Wizard
Operating System	unknown
Browser	unknown browser: unknown browser version
Auto Browser	safari: 17.5.0
Auto Operating System	unknown auto os
Trip Name	No trip open
Map Mode	default

[MJM7MK-JJPL1]

 

[Rollin Ollen]

Normally a good faith company will email you prior to a price increase to let you know your next bill will be something different than before allowing you the option to continue or cancel. A 62% price increase should not be just drafted from customers as if they are a blank check to whatever a company wants to take from you on a recurring subscription.

I had been with them since 2007 but since RV Life has taken over, I found their management policies asinine. Many of their admin people are rude and all of the front line workers are volunteers. It seems that they charge for adverts, much of their product is given them for free (reviews) but pay nothing out. A few years back, there were problems with the maps. When we complained, we were told that Google was charging them too much so they went with a company that was cheaper and that we should just suck it up. So glad I am done with them. Opps...I hadn't intended to rant so much. Oh well, people need to know how they operate.

Darrell

 

[ARD]

Below is my correspondence with RV Life, beginning with my inquiry at the bottom.

I still haven't heard back from them.

 

[Texas Clodhopper]

Does anyone have experience with Roadtrippers? They bought Campedium recently and have integrated some of the better parts with Roadtrippers.

They are having a Labor Day sale so I may try them.

 

[ARD]

I like roadtrippers.

 

[bpaikman]

yes, my RV LIFE just expired and they want $65 before I can even access my trips. I know that’s not really very much per year, but I have kind of internal limits on what I’ll spend on things vs value…. everything is wanting a subscription these days and….$65 is a bit steep for me.
I’ll send them a note objecting and I’m going to look for alternates. I try to avoid all subscriptions and prefer one payment apps, but that’s getting more more difficult…. and I can understand it for things that need constant updating. But RV LIFE is just not that good.

 

[bpaikman]

at the bottom of the subscription page wanting $65, there was a click button for Support. If you click that button, it will take you right back to the same page.

 

[DennisT]

Yeah, I have found that exporting the gpx files from RVLife and importing to our new Garmin 1095 does not work.

Older versions I could text it, open in the Garmin drive app and import just fine.

May be time for a change.

 

[DennisT]

Has anyone tried inRoute?

Looks like it is free up to 8 stops in a trip. For more it is subscription - $40 a year and they added RV routing.

 

[bpaikman]

Here’s the response from RV Life.

Thanks for reaching out about this. Over the years we have raised our rates several times from a low rate of 39.00 to our current rate of 65.

The last time you renewed, you paid 49.00 (2021). At the end of that one year subscription, you received a FREE 2 year subscription based on your long time use and helpful posts over at iRV2.com (our sister site). That 2 year account reward has finally ended. I've made a refund of 16.00 to get you back to that old rate for the next year.

How did you even manage to contact them? I looked on the website and couldn’t find any way to contact them and decided …ok, they have no Customer Service.

 

[bpaikman]

Has anyone tried inRoute?

Looks like it is free up to 8 stops in a trip. For more it is subscription - $40 a year and they added RV routing.

I did use that when I used to deliver for meals on wheels. That’s not the same as using it for an RV but I’ll look into it again. It was OK. I don’t remember anything bad or good about it.