Question Coach Control Bluetooth - ATC/KIB Connected Solutions

[GUS2000]

Anyone ever get their bluetooth for the ATC/KIB system working more reliably?? seems we have a pretty good population of 2022-2024 coaches out there with this known issue of intermittent bluetooth connectivity to control the coach systems so hopefully this will get resolved.

 

[Ddmo]

I emailed ATC support a month ago about the constant issues I was having after the latest software update. They sent me a shipping label, had me disconnect the BTOM and send it in to them. I received it back a week or so later and is working flawlessly now.

 

[GUS2000]

Thanks. I will do the same!!!

 

[osuallen]

Anyone ever get their bluetooth for the ATC/KIB system working more reliably?? seems we have a pretty good population of 2022-2024 coaches out there with this known issue of intermittent bluetooth connectivity to control the coach systems so hopefully this will get resolved.

I think this system started in 2023. I have a 22 DS and do not have it. In 23 they started putting the big KIB screens around mid coach and I believe that is when they started it.

 

[GUS2000]

I think this system started in 2023. I have a 22 DS and do not have it. In 23 they started putting the big KIB screens around mid coach and I believe that is when they started it.

Thanks!! I could have sworn i had seen a few 2022's with this system in there..

i will email ATC today and see what they can do! Appreciate the responses!!

 

[GUS2000]

Emailed ATC and received a response to send them the bluetooth module.. Shipped it out with a UPS label they provided so hopefully it will be back in a few weeks!
thanks for the help on this!

 

[Underboss]

Hi, can I get the info for atc, phone and email? Thanks

 

[GUS2000]

https://www.atcomp.com/contact

i charge a 12 pack of Modelo Especial for sharing information when your Google is broken. LMAO

 

[Underboss]

https://www.atcomp.com/contact

i charge a 12 pack of Modelo Especial for sharing information.. FYI

Thanks

 

[Underboss]

https://www.atcomp.com/contact

i charge a 12 pack of Modelo Especial for sharing information when your Google is broken. LMAO

When we meet up! I had no idea who ATC was as I just bought the coach the day before and found no paperwork and was preoccupied. Thanks as I talked to them and sent out the bt module yesterday.

 

[GUS2000]

Looking forward to it!!!! they are great with support!