Equalizer leveler jack failure

Joined
Nov 3, 2019
Messages
344
Location
Florida
RV Year
2018
RV Make
Newmar
RV Model
CanyonStar
RV Length
39' 11"
TOW/TOAD
Demco KarKaddy 460SS and VW Passat
For those that have the Jack Solenoid fail using the Equalizer system on a Newmar CanyonStar, the attached pictures is the Jack Solenoid out of my 2018 CanyonStar at 13 months of age.
Not sure if all the interior corrosion played a part in the failure but it sure did not help. The video shows that this solenoid is installed at the front of the engine bay. The Equalizer engineer was well aware of the installation position on the CanyonStar and immediately diagnosed the problem when I explained the failure to him. The brown stains on top of the solenoid are from an anti corrosion spray, not rust.. If interested here is a video of the replacement. https://youtu.be/Ql6HSoO0NLE
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Joined
Nov 2, 2019
Messages
1,780
Location
WA, MT or somewhere else!
RV Year
2018
RV Make
Newmar
RV Model
Mountain Aire 4047
RV Length
40'
TOW/TOAD
2014 Honda CR-V
Wow! You would think it would have been weather sealed, but apparently not. I might try to do something to prevent a recurrence. Silicone caulk, perhaps?

TJ
 
Joined
Nov 15, 2019
Messages
51
Location
Near Atlanta
RV Make
Newmar
RV Model
Canyon Star
RV Length
40
TOW/TOAD
Jeep Wrangler
Oh my! We had an issue with ours and Newmar was no help. They told us to call Equalizer. We did and they knew right away it was a loose wire! WTH! Seriously, I never thought a loose wire there would cause total failure. We got out a screwdriver and tightened it and were on our way. Now we will check that when we get back to the rig!

Those pics really help! Thanks!!
 
Joined
Nov 15, 2019
Messages
68
Location
Sterling, Virginia
RV Year
2018
RV Make
Newmar
RV Model
Bay Star
RV Length
35
TOW/TOAD
Jeep Grand Cherokee
We had this same issue on our 2018 Bay Star. The first time the jacks wouldn't retract I noticed some loose wires and tightened them all. The next time it wasn't loose connections and even though the jacks eventually retracted after I tapped it with a hammer, I contacted Equalizer. They diagnosed it immediately as a bad solenoid so I picked up a replacement. That was almost a year ago and I am still carrying to replacement. Apparently the hammer did the trick (and yes I hope I didn't just jinx myself).
 
Joined
Nov 3, 2019
Messages
344
Location
Florida
RV Year
2018
RV Make
Newmar
RV Model
CanyonStar
RV Length
39' 11"
TOW/TOAD
Demco KarKaddy 460SS and VW Passat
Where did you get the replacement? The one from Equalizer was $70. It was a different part than the one that was installed by Newmar. My guess is you can find a similar item at less cost.
 
Joined
Nov 15, 2019
Messages
68
Location
Sterling, Virginia
RV Year
2018
RV Make
Newmar
RV Model
Bay Star
RV Length
35
TOW/TOAD
Jeep Grand Cherokee
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