Question Is this the start of what I think it’s the start of

[MapNerd]

 

[Neal]

Yup. Email Newmar ASAP as I'm hearing they aren't fixing this much longer. All furniture needs to be recovered but who knows how long that will last. It's recovered with the same trash.

 

[MapNerd]

Email sent while I was waiting for a reply. Looks like we’ll be making a pit stop at the factory on our summer trip. It’s fine I guess, I’ve got some self inflicted paint knicks that could use some care as well.

 

[MapNerd]

Do you think they’ll actually recover everything? I wager they just offer to recover the affected piece. It would be nice. I regret getting light furniture!

 

[Neal]

Only my drivers seat was affected but they recovered all. That's what you want as well. It only took a day. But they need lead time to get the upholstery.

 

[NWIP]

They have been recovering all furniture as some materials are no longer available. We have the front passenger seat with the issue and they have agreed to recover all furniture.

I wanted it recovered with Ultrafabric which was used on theater seating I purchased outside of Newmar. Newmar will only use material they can order thru their normal sources, they sent us samples we had to chose from.

 

[MapNerd]

Sounds great. I hope they treat me the same. We’ll all hear about it if they don’t.

 

[Soniccruzer]

My 2018MA with I believe has Villa furniture is starting to show this. What’s the best way to bring this to Newmar’s attention?

 

[Soniccruzer]

Email sent while I was waiting for a reply. Looks like we’ll be making a pit stop at the factory on our summer trip. It’s fine I guess, I’ve got some self inflicted paint knicks that could use some care as well.

What email did you use?

 

[Richpatty]

It’s amazing this is still going on. I had this happen on my 2007 Thor Hurricane in 2011. Amazingly, I have not seen it on my Ventana. Maybe we don’t use it as much as others (or as much as we would want to).

Maybe I will get lucky?

 

[J&JD]

Do you think they’ll actually recover everything? I wager they just offer to recover the affected piece. It would be nice. I regret getting light furniture!

The shade does not matter, just the qualityof fabric matters Judy D

 

[MapNerd]

What email did you use?

I always send emails to VentanaService. For you, I suppose it would be [email protected]? I can’t be certain though.

 

[Soniccruzer]

I always send emails to VentanaService. For you, I suppose it would be [email protected]? I can’t be certain though.

Thanks

 

[lostinfla]

Ours is starting to flake in areas and seams on the couch and loveseat are coming apart. Since it's 6 years old now, I didn't think Newmar would help out on the repair. I was right.

 

[Neal]

I'm bringing a folding chair to put in place of my driver's seat. I'm going to preserve mine!