- Joined
- Jul 27, 2019
- Messages
- 11,582
- Location
- Midlothian, VA
- RV Year
- 2017
- RV Make
- Newmar
- RV Model
- Ventana 4037
- RV Length
- 40' 10"
- Chassis
- Freightliner XCR
- Engine
- Cummins 400 HP
- TOW/TOAD
- 2017 Chevy Colorado
- Fulltimer
- No
I have the stackable whirlpool washer/dryer in my 2017 Newmar Ventana. These are known to be extremely finicky. Many including myself have had the door locks replaced (you can do this yourself) and they even replaced the top controller board when they did my door lock as I had problems with cycles ever starting. From time to time it stops behaving and I can't get laundry started. A few times I've had error codes most of which is to clean the filter (I have a shedding dog) and one other I did a breaker reset and that cleared that up. I've learned a few tricks over the 3 years now in making this work where 90% of the time it works fine. Knowing these tricks can help save you thousands as there really is no need to replace this unit. In my research for a replacement all of the small units seem to have reliability issues (not much known on the Splendide) but LG, Samsung, Whirlpool 2.3's all have bad reviews.
The first thing is of course the door being closed properly. It's plastic parts so don't go slamming it, that will buy you a new washer in the end. Just open and close the door firmly.
The next one that works for me is to actually open the door and spin the drum. There must be sensors on the drum for whatever reason, spinning it can shift the weight with the clothes inside and make it work again.
Today I couldn't not get anything to work to get the cycle to start. This time I actually grabbed the drum and pulled/pushed it and also spun it. That worked!
There are times, too often, the washer won't go into high speed spin. I think this is again a sensor that is detecting the load out of balance and if it's too far out of balance it won't go into high speed spin. I've had to completely re-run the wash cycle to get it to work, sometimes (usually) I can just run the rinse cycle option and it will work. Try opening the door and adjusting the clothes to avoid a lopsided load that may have some sensor prevent high speed spin.
My hunch is many people are ditching a perfectly good washer, at least for what is expected of this small capacity machine not overly used in the market compared to other residential units. Learn the workarounds and it will work fine for you.
The first thing is of course the door being closed properly. It's plastic parts so don't go slamming it, that will buy you a new washer in the end. Just open and close the door firmly.
The next one that works for me is to actually open the door and spin the drum. There must be sensors on the drum for whatever reason, spinning it can shift the weight with the clothes inside and make it work again.
Today I couldn't not get anything to work to get the cycle to start. This time I actually grabbed the drum and pulled/pushed it and also spun it. That worked!
There are times, too often, the washer won't go into high speed spin. I think this is again a sensor that is detecting the load out of balance and if it's too far out of balance it won't go into high speed spin. I've had to completely re-run the wash cycle to get it to work, sometimes (usually) I can just run the rinse cycle option and it will work. Try opening the door and adjusting the clothes to avoid a lopsided load that may have some sensor prevent high speed spin.
My hunch is many people are ditching a perfectly good washer, at least for what is expected of this small capacity machine not overly used in the market compared to other residential units. Learn the workarounds and it will work fine for you.