FL-JOE
RVF 1K Club
- Joined
- Nov 15, 2019
- Messages
- 1,230
- Location
- Frostproof, Florida
- RV Year
- 2022
- RV Make
- Forest River (sold)
- RV Model
- Salem FSX 270RTK-X
- RV Length
- 32
- TOW/TOAD
- 2022 Ford Expedition Timberline
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With my business, relationship and integrity are important to us. We have long history with the companies we represent. I will never guarantee that every little thing is covered. We have helped owners during the re-hash process. As I have mentioned several times, having the service center get approval ahead of time is the key. Not paying too much for the coverage is also helpful. You should also have a copy of what is and is not covered ahead of time.My problem is ... when I have an issue with service, the company I bought the policy from says its not their problem. They are just the Broker.
The problem WE had was that we bought a warranty through a setup exactly as you described. We felt badly treated during our emergency at Palo Duro, and won’t buy warranties that way again. The so-called ‘warranty company’ could be snything.Emergencies do bring up potential issues. If you have the service company on the phone, it's no different than any other service. Often a text or email record is great to have. Also, make a note of who you talked to, time of day and all other things pertaining to the call.
By "get permission" I mean to have the repair authorized or approved ahead of time. I know medical is a whole different subject but the same thing applies. Your Dr. office will make a call ahead of any procedure to know about coverage and any limitations. Often times if the repair center makes the call, the service contract company knows they are talking to the right people.
Sorry for the problem but hope this helps.
Thank you,
Ken
Just purchased a 2019 View with 11,000 miles. How do I reach you to get a warranty quote?With my business, relationship and integrity are important to us. We have long history with the companies we represent. I will never guarantee that every little thing is covered. We have helped owners during the re-hash process. As I have mentioned several times, having the service center get approval ahead of time is the key. Not paying too much for the coverage is also helpful. You should also have a copy of what is and is not covered ahead of time.
Thank you,
Ken