MarkMaxPayne
RVF Supporter
- Joined
- May 24, 2023
- Messages
- 103
- Location
- Beaverton, OR
- RV Year
- 2013
- RV Make
- Newmar
- RV Model
- New Aire 3543
- RV Length
- 36'
- Chassis
- Spartan
- TOW/TOAD
- Fiat 500 Turbo
- Fulltimer
- No
SilverLeaf technical support asked me to remove my LR125 module (mounted in the wall behind the main SilverLeaf display panel) and ship it back to them for analysis / repairs with a return authorization number written on the box. Back in May 2023, immediately after purchasing the rig, I found that both myRozie and the System Control Mobile App (really nothing more than an app that frames embedded webviews from a web server running on the LR125--you can access the same screens via a browser if you connect to the LR125 directly using its IP address) were having issues. The main issue at the time was not remembering my WiFi settings after a reboot. Turns out it was loaded with a beta version of the software at the factory, SilverLeaf put a new *.tar file in my hands to upload myself to the LR125 to upgrade it, and with that my WiFi SSID and passwords stay stored.
However, all the screens were for a 2022 Newmar New Aire, which incorrectly assumes 1 Xantrex inverter/charger vs 2 and normal batteries vs Lithionics lithium. Unfortunately, changing the OEM setting for a 2023 Newmar New Aire would result in seeing both inverter/chargers, but then all the other screens were messed up. Having a 2023 with Lithium and two inverters I wanted it to work correctly before my 1 year anniversary with the rig transpired.
These are the list of issues being triaged / repaired by SilverLeaf on my LR125. My assumption at this time is the device still has an old firmware version on it and/or the config files it utilizes are incorrect. Here's a quick list of my issues:
MyRozie Issues
System Control App Issues
Anybody else send their SilverLeaf LR125 module back? If so, did it come back properly configured for your rig? If not, what issues did you still have that they didn't fix?
Thanks!
Best,
-Mark
However, all the screens were for a 2022 Newmar New Aire, which incorrectly assumes 1 Xantrex inverter/charger vs 2 and normal batteries vs Lithionics lithium. Unfortunately, changing the OEM setting for a 2023 Newmar New Aire would result in seeing both inverter/chargers, but then all the other screens were messed up. Having a 2023 with Lithium and two inverters I wanted it to work correctly before my 1 year anniversary with the rig transpired.
These are the list of issues being triaged / repaired by SilverLeaf on my LR125. My assumption at this time is the device still has an old firmware version on it and/or the config files it utilizes are incorrect. Here's a quick list of my issues:
MyRozie Issues
- DC Status Page Fails to Show State Of Charge (SOC)
- DC Status Page Fails to Show Time Remaining
- DC Status Page Fails to Show Charger 2 Status
- AC Status Page Fails to Show Inverter 2 Status
- Climate Status Outside Temp No Data
- Climate Status Storage Temp No Data
- Doors Status Page Has Errant DoorStatus1 Block
System Control App Issues
- Incorrect Floor Plan Displayed
- Interior Lights Screen Shows Default Light Label Placeholders
- Exterior Lights Screen Shows Default Light Label Placeholders
- Shades Screen Shows Default Shade Label Placeholders
- Awnings Screen Shows Default Awning Label Placeholders
- Climate Screens Fails To Show Values & Doesn’t Work
- DC Power Screen Doesn’t Always Display Values When Charging
- DC Power Fails to Display Amps From Each Inverter If Inverting
- System Control Not Accessible From Cloud
Anybody else send their SilverLeaf LR125 module back? If so, did it come back properly configured for your rig? If not, what issues did you still have that they didn't fix?
Thanks!
Best,
-Mark