So you think it's easy owning an RV Park ???

[FLSteve]

I just checked into site #13 today and it was clean ready for move in ... and Richard has left the building.

 

[GlampDaddy]

Nothing wrong with the site being in 'move-in" condition for the next RV'er that comes along. As the scenario is written, I don't believe any decently run CG is going to wait until the next site rental to have empty sites cleaned and ready to rent to the next RV at the gate. If any do, that's the CG's I want to avoid.

Tell Richard I'll meet him for a beer.

You and Richard enjoy your beer. While you're drinking, Jim will most likely be busting his butt doing something meaningful for his customers. If you have ever been to his park, and it looks a lot like you haven't, you would know Jim and his dedication to taking care of his customers in the best possible way. The other obvious thing is that you have never seen the inner workings of an RV park. So, my advice for the day is to not speak so boldly when you have no experience about the person or the place.

 

[AbdRahim]

6:45 AM text message:

"Hey Jim, this is Richard. We have a reservation for tomorrow. We're at an RV park in You-Name-It Town right beside the interstate, and it's really noisy. Is there any chance we could come in today instead?"

"Yes, of course, Richard."

Behind the scenes:

The site needs to be cleaned off. Grass scheduled to be mowed later today now has to be mowed immediately. Other guests are still asleep, so the riding mower is out. Grab the push mower. The blower is too loud this early, so grab a broom. The maintenance schedule is already full, so everything gets reshuffled.

Change the plan. Move jobs around. Go.

Two hours later, the site is ready. The rest of the day's work is back on track. Nobody but the crew knows anything changed.

Job well done.

Phone rings. It's Richard.

"Sorry, Jim. My wife says if we go shopping today, we won't hear the interstate noise anyway. We'll just keep our original reservation and see you tomorrow."

"Yes, of course, Richard."

And that, folks, is why campground owners occasionally stare off into the distance for no apparent reason.

God bless you.

 

[Jabber Jaw]

That's a fair point, and there is certainly nothing wrong with cleaning sites immediately after a guest leaves. In fact, that's exactly what we do when another guest is arriving later the same day.

However, because we're located in a heavily wooded mountain setting, we've learned that a site cleaned days before arrival generally isn't clean anymore by the time the next guest arrives. Leaves fall, pine needles drop, pollen accumulates, dew settles on tables and other surfaces, squirrels leave behind their evidence, and dust finds its way onto just about everything.

For that reason, we perform our final cleaning and inspection on the day a guest is scheduled to arrive. We'd rather have a site at its cleanest when the guest pulls in than have it cleaned days earlier and require attention all over again.

Different parks have different operating styles. Ours is based on the environment we live and work in. This approach has served us well over the years and is appreciated by guests who arrive to a freshly prepared site.

Jim & Trish are without a doubt the most caring RV Park owners, that go above & beyond, for their customers! And in many cases friendships are developed, that makes it even more enjoyable to stay at their RV park!
Though no longer "RV owners", we miss the enjoyable stays, and the food, fun, and beverages !
Not only are they great "RV Park" owners, they make it like a "destination" that one looks forward to visiting!
And they are just plain long great people!
We wish them the best!
Allan Bishop

 

[TR25]

Anyone who deals with the public from a service provider these days has my sympathies. Too many demanding, self centered people waiting to be offended.

 

[Kevin D Pem]

Anyone who deals with the public from a service provider these days has my sympathies. Too many demanding, self centered people waiting to be offended.

People respond to you based on your view of the world!

Some say those around you are effected by your vibe.