MapNerd
RVF 1K Club
- Joined
- Nov 17, 2019
- Messages
- 2,298
- Location
- Prince William, VA
- RV Year
- 2020
- RV Make
- Newmar
- RV Model
- Ventana 4326
- RV Length
- 43
- TOW/TOAD
- 2020 Ford F-150
- Fulltimer
- Yes
We all have things we love and hate and begrudgingly accept about our RVs. After all, they’re built by fallible humans. There are already a couple of threads here discussing ways to improve the Newmar product and I think those are insightful and engaging threads. But tell me, what is something you absolutely love about your Newmar that is unique to it. Whether it’s something you added as a special or something only Newmar does, or something Newmar does in a different way from everyone else that really makes it stand out against the competition.
For me, its a few things:
For me, its a few things:
- We love that Newmar allowed us to special order our coach, select the materials used throughout and change some of the basic elements and structure of the layout.
- Factory Pickup - As someone new to RVing (I’d never even been camping in an RV before) I really appreciated that I could spend a week at the factory, picking up my new unit, learning about it, identifying problems and getting them fixed on the spot. No one else does that.
- By far, my favorite thing so far has been that when I was in a bind with my slides, Newmar sent its own mobile tech the very next day to get it sorted. NO ONE ELSE DOES THAT. Could I have called an RV Tech? Sure, but it would have cost me. Would they have done as good a job? Maybe, maybe not. Newmar’s mobile tech spent years working at the factory and knows the product line inside and out. He even took care of a number of smaller warranty items that were going to need to be resolved at the factory.
- I love that Newmar steps up when it counts. Sometimes we don’t get the response we want, but when its a big or expensive problem, Newmar is there to make things right and they do everything possible within reason to keep us happy and glued to the Newmar brand. Replace all of our furniture because one piece on one item broke and they can’t match the fabric anymore? WHO DOES THAT?! Newmar does.