What's Happening at Deer Springs RV Park?

[Richpatty]

Looks great! I agree about adding the hosts site…

I also noticed a building called “check in”. Is that new?

 

[Deer Springs RV Park]

Looks great! I agree about adding the hosts site…

I also noticed a building called “check in”. Is that new?

We're going to a "contactless check-in" process, Rich. I tested it the last couple months of last year, and it proved quite effective. So the tech shed is now a check-in hut. Guests stop there to unhook their toad, collect an information package, and receive detailed instructions of their site's location and how to navigate into it. Firewood purchases, internet upgrades, and extended stays are now handled via an app.

All guests receive at least 2 emails prior to arrival, and I make it clear that "if" they want someone to meet them and help them get into their site, we'll be there for them. But last year showed that the majority of guests prefer minimal interaction upon arrival, so the self-check-in system provides all the information they need while allowing them to decompress from the drive and settle in at their own pace.

I have also hired a very nice couple, Howard & Barbara, who will be running the park this upcoming season. Hopefully they will like it here, and will be with us for years to come. They are currently running a park in Marianna Fl, and I was lucky enough to make them part of the Deer Springs team.

 

[Richpatty]

Sounds like a plan! Thanks for the info. I agree that many people would be good with a self checkout option.

Thanks