Window night shade not aligned properly

[ATC Couple]

Hello all - one of the bedroom night shades in our 2024 London Aire is out of whack; it goes down too far and doesn't come up far enough. I've tried adjusting the grey and yellow adjustment 'screws' on the shade, but it does nothing. Is there a way to reset it and then adjust it? Or is there some way I haven't figured out to adjust it? Thanks for any help on this one...

 

[MemoriesByTheMile]

Who makes the shade? Is this a manual shade or electric motor shade?
For electric motor shades made by MCD, there are a couple different versions over time and they each have different steps to adjust the start/stop points.

 

[ATC Couple]

Who makes the shade? Is this a manual shade or electric motor shade?
For electric motor shades made by MCD, there are a couple different versions over time and they each have different steps to adjust the start/stop points.

Oops - should've included all that info.
It is an MCD electric motor shade.

 

[AbdRahim]

Can you just wrap it around one more time when it is retracted? That is what I do with the manual ones.

 

[newmarokie]

Somewhere hidden up in the cornice board there should be a "button" that kind of look like a medicine capsule. this is what are used to set the upper/lower limit Go to the MCD website and download the procedure for your model. It is straightforward.