osuallen
RVF Supporter
- Joined
- Feb 12, 2020
- Messages
- 355
- Location
- Oklahoma City
- RV Year
- 2022
- RV Make
- Newmar
- RV Model
- Dutch Star 4369
- RV Length
- 43'
- Chassis
- Freightliner
- TOW/TOAD
- 2018 GMC Canyon
- Fulltimer
- No
Wow - so much for customer service. Any idea if there is a dealer besides Newmar that will sell the part at the same price as the factory and can get it shipped quicker?I probably should have let sleeping dogs lie, but I politely expressed my frustration with the order process and was told "well, you are free to buy the part through a dealer, we only sell parts as a service to customers." We left it it that!
Hopefully, others will have a better experience with PTL than I have to date.
TJ