Getting New GPS

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Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
I went to update my Garmin 2775LMT today and about 1/2 way through the process my GPS unit shut down and wouldn't restart. I contacted Garmin and we tried a couple of things with no luck. Then the guy I was messaging told me that mine was a dead unit and the warranty was up way back in 2015. He offered to exchange my dead out of production unit for a new Garmin Drive 52 with Traffic FOR FREE! Sure didn't take long to get the form filled out. Glad I just paid for another month here.............
 
Joined
Jan 26, 2020
Messages
122
Location
Lakeside, CA
RV Year
2017
RV Make
Newmar
RV Model
Ventana LE
RV Length
40
TOW/TOAD
Ford F150 King Ranch
That is unbelievable customer service. Kudos to Garmin. Did they charge you shipping?
 
Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
That is unbelievable customer service. Kudos to Garmin. Did they charge you shipping?
No, believe it or not, not even paying for shipping! If I wanted it sooner than week I could have paid for shipping, but since I am going to be here for another month I figured I could wait.
 
Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
Got my replacement GPS today. It was supposed to show up yesterday, but it somehow got 'lost' for a day. I received a notice that the USPS had it and it was out for delivery. A half hour later I got a notice it was going to be returned to sender due to "Insufficient Address". I wound up going to the Post Office to try to pick up the package. I was successful, but the reason the Post Office said "Insufficient Address" was because GARMIN didn't put the street address on the shipping label! They of all people should know you can't find much without a street address!! SHEESH...........
 
Joined
Nov 2, 2019
Messages
2,395
Location
WA, MT or somewhere else!
RV Year
2018
RV Make
Newmar
RV Model
Mountain Aire 4047
RV Length
40'
TOW/TOAD
2014 Honda CR-V
Maybe Garmin just figured the GPS would find its way to you via the satellites. ;)

Glad you were able to retrieve it from USPS. During this coronavirus thing, we've had several items delayed beyond what the shipper told us via the tracking number.

TJ
 
Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
The tracking info was very lacking also.... I got a notice that it had shipped, and it left the Origin DHL ECOMMERCE FACILITY April 18th @3:17AM, then the next communication I got was ARRIVAL AT POST OFFICE April 23rd @8:40AM, and @8:51AM out for delivery, then @9:22AM "Insufficient Address". When the woman at the Post Office handed it to me she said I was lucky the truck was late. It should have been gone by the time I got there.
 
Joined
Jul 27, 2019
Messages
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Location
Midlothian, VA
RV Year
2017
RV Make
Newmar
RV Model
Ventana 4037
RV Length
40' 10"
TOW/TOAD
2017 Chevy Colorado
Fulltimer
No
Can someone make USPS go away please!
 
Joined
Nov 2, 2019
Messages
2,395
Location
WA, MT or somewhere else!
RV Year
2018
RV Make
Newmar
RV Model
Mountain Aire 4047
RV Length
40'
TOW/TOAD
2014 Honda CR-V
Can someone make USPS go away please!
Be careful what you wish for @Neal; it is quite possible that the alternative may be even worse! :oops:

TJ
 
Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
The USPS went above and beyond in my book. I could have been told "Sorry, but it must go back for the proper address".
 

Jim

Joined
Dec 18, 2019
Messages
893
Location
North Carolina
RV Year
2009
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Tiffin
RV Model
Phaeton QTH
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The USPS went above and beyond in my book. I could have been told "Sorry, but it must go back for the proper address".
To be honest, I suprised they didn't. The USPS in my area leaves a lot to be desired. But anyway, do you have it installed yet and if so, how do you like it? I need to upgrade as well.
 
Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
To be honest, I suprised they didn't. The USPS in my area leaves a lot to be desired. But anyway, do you have it installed yet and if so, how do you like it? I need to upgrade as well.
Well, if you need to upgrade, this is not the one for you in my opinion. It seems decent for a GPS, but seems like I lost the lifetime maps and the traffic part doesn't function either with the power cord that came with it. I have tried to contact Garmin, but so far have been unable to. I even tried the chat feature on their site and after typing my questions all it did was sit there with the message "downloading config". I don't know what it is like yet, but this one does have a warning when sharp curves are coming up and I loaded a mountain pass POI. I won't be moving until the middle of May, so it will be a while before I make any real judgements. If I were to go buy one it would be one of the RV type with lifetime maps and traffic.
Tom
 

Jim

Joined
Dec 18, 2019
Messages
893
Location
North Carolina
RV Year
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Tiffin
RV Model
Phaeton QTH
RV Length
40
TOW/TOAD
2016 Jeep Rubicon Hard Rock
OK, thanks Tom.
 
Joined
Nov 2, 2019
Messages
2,395
Location
WA, MT or somewhere else!
RV Year
2018
RV Make
Newmar
RV Model
Mountain Aire 4047
RV Length
40'
TOW/TOAD
2014 Honda CR-V
If I was in the market for a GPS to use in conjunction with my RV, it would be the Garmin RV 770LMT-S.


We have the earlier RV 760-LMT and it has been flawless for us.

TJ
 
Last edited:
Joined
Jul 27, 2019
Messages
3,676
Location
Midlothian, VA
RV Year
2017
RV Make
Newmar
RV Model
Ventana 4037
RV Length
40' 10"
TOW/TOAD
2017 Chevy Colorado
Fulltimer
No
I love the 770 and if it died I would buy another of the same.
 
Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
The 770 is what I was thinking of. Thanks for jogging my memory!
If I was in the market for a GPS to use in conjunction with my RV, it would be the Garmin RV 770LMT-S.


We have the earlier RV 760-LMT and it has been flawless for us.

TJ
 
Joined
Nov 13, 2019
Messages
197
Location
Where ever I park it
RV Year
2017
RV Make
Salem
RV Model
Hemisphere 346RK
RV Length
38'
Geez, now you guys went and cost me more money..... I just ordered the 770 that TJ linked to (wife said to order it!!).
edit: It was cheaper at the GPS Store than Amazon by $10
 
Joined
Nov 2, 2019
Messages
2,395
Location
WA, MT or somewhere else!
RV Year
2018
RV Make
Newmar
RV Model
Mountain Aire 4047
RV Length
40'
TOW/TOAD
2014 Honda CR-V
Geez, now you guys went and cost me more money..... I just ordered the 770 that TJ linked to (wife said to order it!!).
edit: It was cheaper at the GPS Store than Amazon by $10
Just to be clear, I have no financial interest in the GPS Store. I have purchased from them and was a satisfied customer, however.

Oh...and us married guys always do what our wife says...right?

TJ
 
Joined
Nov 4, 2019
Messages
666
Location
No Where In Particular
RV Year
2020
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Newmar
RV Model
Dutch Star 4369
RV Length
43’ 9”
TOW/TOAD
2016 Colorado
Fulltimer
Yes
I know you’ll be happy with DW mandate to order it, we have been using the 770 for 3 years😀
 

Jim

Joined
Dec 18, 2019
Messages
893
Location
North Carolina
RV Year
2009
RV Make
Tiffin
RV Model
Phaeton QTH
RV Length
40
TOW/TOAD
2016 Jeep Rubicon Hard Rock
.and us married guys always do what our wife says...right?

TJ
I've been known to buck the system on occasion. I think it's part of the leaning process. ;)
 
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