Greenlane Fuel Card

[GreenlaneOfficial]

Hey everyone! My name is Dimitar (D for short) - I work on the Greenlane team.

It's great to see you are all using the app. A few things I wanted to clarify:

Also saw that Greenlane was changing their policy that they only give cards to those with a CDL.
Planning on removing this card from our usable list.

We do not require a CDL, just a driver's license. This is part of our verification process.

I did after they called me a 5AM to ask how often I would use their card. Waking me from a dead sleep did not go over too well with me.

Yikes! I'll follow up with the team on this to make sure they are more aware of time zones.

I got an email from Greenlane that basically said the following:
We’re making an important policy change for all Greenlane members fueling in Oregon. The Oregon Public State Commission requires all truckers fueling in Oregon to enter their state permit (PUC) number at the pump before fueling. This ensures that proper taxes are collected by the state at the time of the purchase.



Starting today, Greenlane is requiring all members fueling in Oregon to enter this number at the pump. This ensures the correct tax is applied every time you fuel. If not entered, you will be charged $0.40/gal plus a $15 admin fee to cover Greenlane’s costs. If this happens, you’ll be charged separately on the default payment method linked in your account..

I have researched this, and it appears I can get a fuel-use permit for a recreational vehicle. Here is what the website says for recreational vehicles.

This includes the use of unregistered Campers; Travel trailers; or Motor homes.However, the length of the RV cannot be over 45 feet long. Additionally, you must show proof of vehicle ownership if you are not listed as the owner on Oregon DMV records. Permits can only be obtained for up to 10 days for the same RV in a 12-month period. However, multiple permits for less than 10 days are doable, but the total days for a 12-month period cannot be more than 10. If you would like to apply for this trip permit, please contact one of our representatives.

I think, in this case, I will use an open roads fuel card in Oregon to avoid the surcharge and fee.

Oregon fuel taxes are quite complicated. The state tax (currently 0.40¢/gal) is paid at the pump if the weight of the vehicle is 26,000 or less. For the larger vehicles, the tax is not paid at the pump, it is paid by mile based on the weight and is filed separately.

In the app the state tax is not included in the Love's and TA/Petro locations. Feel free to fuel at those locations, but you'll see a separate charge for 0.40¢/gal if you don't have the state permit (we'll waive the admin fee for you). You'll still get a good discount on those locations, even with the 0.40¢/gal added.

Let me know if you have any questions and how else we can help you. You can also email us directly at [email protected].

-D

 

[MemoriesByTheMile]

Thanks for the clarification @GreenlaneOfficial
Happy to see that I misunderstood and that I can keep Greenlane in our coach travel wallet.

 

[GreenlaneOfficial]

Hey all,

Just wanted to let you know we added a PUC selector (state of Oregon) based on the feedback received from this forum.

When you fuel in the state of Oregon, go ahead and select "I don't have a permit", and the tax will be included automatically.

Have a great day!

 

[Wemustrv]

Mudflap is the same with a different process. Have to go in the app, get the code on the screen, go inside and show to the cashier for them to turn the pump on.

Tied to a CC as well. An option when there are no other discounts in the area.

For Open Roads we opened a separate bank account that isn’t tied to the others for overdraft etc. just transfer money in when needed.

I use Mudflap as well and most locations I have been to now have you enter the code at the pump which really makes it quick. I have other gas apps as well but i Prefer Mudflap in most cases.

 

[MemoriesByTheMile]

Good to know it is getting easier. One big reason I use Mudflap as a last resort is not wanting to go inside multiple times.

 

[GreenlaneOfficial]

Also saw that Greenlane was changing their policy that they only give cards to those with a CDL.
Planning on removing this card from our usable list.

Hi there, not sure where you saw this but it's not true. We serve truckers and RVers alike. If you'd like to talk to someone on our team please contact member support.

 

[GreenlaneOfficial]

I did after they called me a 5AM to ask how often I would use their card. Waking me from a dead sleep did not go over too well with me.

We're sorry to hear this happened to you and we've made sure that any calls made to members are no earlier than 8am.

 

[MemoriesByTheMile]

Hi there, not sure where you saw this but it's not true. We serve truckers and RVers alike. If you'd like to talk to someone on our team please contact member support.

Hi, after I posted that comment, saw that you had clarified either on this thread or another that Greenlane was still working with RV’rs. Happy to see!
Since you stated that you weren’t sure where I saw that, I will quote an email from Greenlane,
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“We’ve updated our Terms of Use to ensure clarity and compliance with industry regulations. Here’s what’s new:

• Age Requirement: Users must be at least 18 years old and, where applicable, hold a valid CDL.
• Fuel Tax Compliance: In states, such as Oregon, requiring additional fuel permits (e.g., PUC), drivers must enter their permit number at the pump. If not entered, a $0.40/gal surcharge plus a $15 administrative fee will apply.

These changes take effect immediately. Tap the button to review our updated Terms and contact Member Support if you have any questions.

The Greenlane Team
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Again, happy to know that email was NOT correct and that Greenlane still works for those of us who do not have a CDL.