FYI TSD Logistics Fuel Savings Program

[ARD]

I know it’s no big deal as the EFS card is ready to go. I just want folks to know that you need to stop in a Loves store and get your rewards card so you can register in the ap, making the ap usable. Apparently that is now the only way to get everything to mesh now.

I didn't do that. I use the Love's App and I have not added their rewards card. I downloaded the app a couple of weeks ago, went to wallet and added my TSD card under payment options. When I want to use the app, I scroll to the big yellow box "PAY" and follow the screens. I have no Love Rewards Card.

UPDATE: Yup, something changed with the app because I tried to sign up with a new email and "new" card and couldn't get past the adding of the Loves Reward Card. Bummer.

 

[ARD]

GOOD NEWS: You can get your Love's Reward and set it all up without going into Loves. I just did it using information that I gained (cough) elsewhere...all thanks to dp7. The steps that he outlines are as follows:

1. Install the Loves Connect App
2.Open up the app and scroll all the way down to the "Vehicles" option. Select the casual driver option, then scroll up and select "Register" for a Love's Connect Account.
3. Enter requested info.
4. Now scroll back down to the "Vehicles" option and select "Both." At this point you will be assigned a Rewards Card Number automatically in the app.
5. Then enter your EFS (TSD) card into the wallet section.

And there you go. It works!

 

[NWIP]

Just followed instructions @ARD posted and it worked?

 

[TJ&LadyDi]

Well done, @ARD...well done! My phone is being charged and as soon as it it ready, I'll be trying this.

TJ

 

[RandyB]

I am at my non-mobile home. I am many miles from a Love's and even the nearest seems to never be on my route to anywhere. So, a week or so ago I e-mailed Love's as a request to have them mail to me a Love's reward card. Since it had been some time, I kind of gave up on them.

Today, I'm perusing my now favorite RV forum and I saw this thread with new posts, so in I go to see what's new. I'm reading on down the list and come across @ARD instructions. Well, cool, I say. I start to reach for my phone. Just then, my phone chimes with a new e-mail. Would you believe it? Love's response! Holy crap, I say. Unfortunately they are telling me the ONLY way is to visit a diesel counter at a Love's store.

Back to ARD's instructions. Click here, click there, add some info, click again...done. With a rewards number and all. VOILA! Holy Schamoly I love it when a plan comes together. Thank you @ARD.

 

[J&JD]

GOOD NEWS: You can get your Love's Reward and set it all up without going into Loves. I just did it using information that I gained (cough) elsewhere...all thanks to dp7. The steps that he outlines are as follows:

1. Install the Loves Connect App
2.Open up the app and scroll all the way down to the "Vehicles" option. Select the casual driver option, then scroll up and select "Register" for a Love's Connect Account.
3. Enter requested info.
4. Now scroll back down to the "Vehicles" option and select "Both." At this point you will be assigned a Rewards Card Number automatically in the app.
5. Then enter your EFS (TSD) card into the wallet section.

And there you go. It works!

Thanks again @ARD, ridiculously convoluted but in the end it worked and all is good. At least it gave you something to do while hiding in the Montana Wilderness ??

 

[TJ&LadyDi]

It worked for me exactly as @ARD had posted! Nice. I am now set up with the Love's Connect app, My Love Rewards number and the EFS/TSD card information in the wallet. All this in less than 5 minutes! I spent a couple of hours trying to get the Love's app to work before getting these instructions.

Thanks, Renee. ?

TJ

 

[TJ&LadyDi]

Just on the off-chance that this workaround is using the SAME My Love Rewards number for everyone that does it this way, let's double-check this. The MLR# assigned to me ends in "610." Hopefully, others will have different numbers.

TJ

 

[NWIP]

Just on the off-chance that this workaround is using the SAME My Love Rewards number for everyone that does it this way, let's double-check this. The MLR# assigned to me ends in "610." Hopefully, others will have different numbers.

TJ

Mine ended in-88, so I think we are good. Good thinking though

 

[J&JD]

Just on the off-chance that this workaround is using the SAME My Love Rewards number for everyone that does it this way, let's double-check this. The MLR# assigned to me ends in "610." Hopefully, others will have different numbers.

TJ

94 for me.......it’s all good!

 

[TJ&LadyDi]

Thanks, folks; I appreciate the confirmations. I think we are all good.

I suspect that when you check the "Casual" driver choice, it assumes gasoline-only purchases. In that case, they don't want to send you to the diesel side to pick up a My Love Rewards card with a number, so they just assign one electronically. Once assigned and you go back and edit the driver type to "Both," they can't retract the assigned number.

In most software applications, there are undocumented "back doors" that can be exploited If you know how to enter them. Unless this "back door" becomes a problem for Love's, I suspect they will just leave it open. Sometimes, finding ways to close them without affecting the usability of the app is harder than just putting up with them.

TJ

 

[CaptainGizmo]

2.Open up the app and scroll all the way down to the "Vehicles" option. Select the casual driver option, then scroll up and select "Register" for a Love's Connect Account.

4. Now scroll back down to the "Vehicles" option and select "Both."

FYI...

The Commercial vs Casual setting changes the fuel selection of Diesel vs Unleaded.

I never selected anything other than Commercial, I order to keep the selection to Diesel.

Unless something odd has changed, this shouldn’t make a difference for New Registrations and, thus, reduce a couple steps for you.

 

[TJ&LadyDi]

Unless something odd has changed, this shouldn’t make a difference for New Registrations and, thus, reduce a couple steps for you.

Rest assured, "something odd has changed." The big question is "why?"

TJ

 

[Neal]

The only use of the Love's app is to authorize your pump from the app/phone. I wonder if you have the wrong settings for fuel selected if it won't show you the diesel pumps. Make sure you find the settings and set the preferences accordingly or you'll be sitting there without the proper pump numbers presented I'm guessing.

 

[TJ&LadyDi]

The only use of the Love's app is to authorize your pump from the app/phone. I wonder if you have the wrong settings for fuel selected if it won't show you the diesel pumps. Make sure you find the settings and set the preferences accordingly or you'll be sitting there without the proper pump numbers presented I'm guessing.

I understand that the Love's Connect app is just for the convenience of activating the pump remotely. And, I now have the app functioning correctly after following the procedure @ARD found. All is well here.

My question regarding "why" was simply in the context of why Love's wouldn't want to make this app easily available to EVERYONE during this health crisis. Why not auto-assign My Love Reward numbers to ALL who apply? Doesn't make sense to me that they would do this for gasoline users (a relatively small percentage of their fuel sales, I think) and not for a potentially larger customer base.

TJ

 

[ARD]

Unless something odd has changed, this shouldn’t make a difference for New Registrations and, thus, reduce a couple steps for you.

They changed the app in some way so that new registrants who chose Commercial were not able to add their TSD card until they got a Love's Reward Card which could only be done by going to the diesel counter at a Love's location. So this convoluted way of signing up was a way of getting a Love's Reward Number without going to a Love location, thus allowing people to use the application.?

 

[J&JD]

Amazing how something that should be simple ends up complicated and confusing for no good reason. Isn’t life complicated enough these days?

 

[boomer]

Ok, got the EFS card (we are leaving here in week-ish so I paid (got it in 2 days). Used ARD Loves setup (thank you), so I should be ready.
I can see we the application can view data, but is there any online web address to check things, just curious for guidance from you seasoned EFP pro's.

 

[TJ&LadyDi]

Ok, got the EFS card (we are leaving here in week-ish so I paid (got it in 2 days). Used ARD Loves setup (thank you), so I should be ready.
I can see we the application can view data, but is there any online web address to check things, just curious for guidance from you seasoned EFP pro's.

Did you also download the EFS phone app? That will let you review your account, check fuel prices, etc.

TJ

 

[boomer]

Yes I downloaded the App and set it up, just since I'm on my computer way more than my phone, just wanted to know if account could be looked at from computer.