Who's at Camp Newmar?

[TJ&LadyDi]

Actually, the Amish techs I encountered at Newmar were pretty good with electronics.

TJ

 

[yblaw]

Couldn’t agree more, TJ. So simple with today’s technology. After all, you can go into a restaurant and they’ll text you when your table is ready!

Newmar could knock it out of the park with a simple QR code badge for access, rather than relying on long codes with VIN and whatever else for gate access. I wonder if that didn’t work for someone since one of their brand new gates has been complete torn off!

At the minimum, a fresh set of instructions, map, and even a WIFI code would have been nice. I will be kindly giving them these suggestions and know it would help if others did the same.


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Yup, that was me who took out the gate to the new campground; fortunately, it wasn't the other way around. Arrived there a month ago. No instructions on the gate; no sign; no warning. We unhooked our toad on the side of the road before entering. Since the code reader is on the passenger side, my wife got out of the Jeep, entered our vin#, got back in the Jeep as the gate arm opened vertically; she drove thru, followed by me immediately, after making sure the gate arm didn't drop. As I was entering, saw the arm drop in my peripheral vision; didn't know if the arm was metal or otherwise that might puncture the coach sidewall if I stopped, so kept going, bent the heck out of the plastic arm, which scratched the entire side of the motorhome. After I parked, our neighbor advised that the same thing happened to him a few days earlier (hit his toad cuz he didn't unhitch outside the park); he reported it to the folks at Newmar. He told me that they had guys out there trying to fix it a few times after his incident, but before mine. Nobody from Newmar posted a warning or removed the arm. Turns out it was set on a timer, and without an electrical eye.....so you had 40 seconds from the time the arm went up to get through the gate, but of course there was not any sign or instructions or information so indicating. They did buff out the scratches the first day in the shop......I was told by Newmar service that they've had numerous problems with that system since it was installed by a vendor. Maybe when I return next year, they will have it fixed.

 

[TJ&LadyDi]

I absolutely detest those gate arms...anywhere! Over the years, we've seen many of them fail. Fortunately, we've never suffered any serious damage, but have had a number of close calls.

TJ

 

[CaptainGizmo]

Well, we took the Factory Tour today, and were overwhelmed beyond beyond!!!

It’s like a swarm of happy, synchronized bees working towards a common goal.

The fact they are moving over 100 coaches through production is simply mind-blowing.

I have a whole new respect for Newmar as a company, and the people who make it special.

Bottom line: If you can ever visit Nappanee, please give yourself a real treat and take the tour!

And, if you’re lucky, you’ll get Chris. She started in March and is just as amazing with her knowledge of every aspect of the tour as she walked and talked us through each section!


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[CaptainGizmo]

The new Service department is BREATH-TAKING in every way. From the building to the immense shop, to the gorgeous lounges (for pets too!), and especially Sue, their receptionist who is the sweetest hostess and will make you feel like home.

The service team is amazingly efficient; getting your coach a 0600, and returning back to your site at 1400 just as you left it.

The new campground is so fresh and clean with lots of spaces.

Very impressed!


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[Neal]

Seems to be missing a photo I may or may not have seen @CaptainGizmo

 

[TJ&LadyDi]

Chris was, indeed, a great tour guide when we were there in June as well. The comprehensive "morning tour" really does give you an appreciation for what goes into building one of these fine coaches.

TJ

 

[CaptainGizmo]

Seems to be missing a photo I may or may not have seen @CaptainGizmo

Sorry, I’m confused? You serious? You’ve seen all of these? I’ll pull them if they’re dupes.

I have a nice shot of an Amish Carriage. But, sadly, you can’t take any photos in the production buildings; in respect to the Amish customs.

LMK


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[Neal]

THE ONE YOU SENT ME VERN!

 

[CaptainGizmo]

THE ONE YOU SENT ME VERN!

LOL...it dawned on me that you “may” be talking about that one. But, I didn’t really think it was relevant to the post of either the factory, nor the service center.

But, if you insist...ok.

So, I gotta say. I’m a pretty good read of character, and this man is approachable, the real deal, and absolutely genuine. Beyond my brief meeting with him, he is incredibly respected, and appreciated throughout the entire community at ALL levels! When you visit...the sense of family is palpable.

Today, I ran into Matt Miller on the street and took the opportunity to express my awe and appreciation for all that he and his father, Mahlon, have done.

Matt is the good lookin’ guy on my right...in case you didn’t know. LOL

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[CaptainGizmo]

And, as promised, here is a sample of the view out our coach at the Newmar campground, that I just can’t get enough of!

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[Jabber Jaw]

X2 Captain Gizmo!
We were there the week of October 14th for "CPU" on our 2020 Canyon Star and the whole facility was fabulous! "Service" is so clean, not a spec of trash, etc, anywhere to be found!
Each "tech" we spoke with was friendly, knowledgeable, & more than willing to help in any & every way!
SUE is a fabulous asset to Newmar! The "go to" lady for anything!
We did the "Factory Tour" while there, & it is something to behold. Not a wasted step by the Employees! And yes, CHRIS does a fantastic job as the tour guide!
I've never been to another RV facility, but Newmar has set the bar exceptionally high!
Additionally, in my opinion, NEWMAR owners are exceptional folks, friendly & helpful! What a great "Family"!!

 

[RKins]

LOL...it dawned on me that you “may” be talking about that one. But, I didn’t really think it was relevant to the post of either the factory, nor the service center.

But, if you insist...ok.

So, I gotta say. I’m a pretty good read of character, and this man is approachable, the real deal, and absolutely genuine. Beyond my brief meeting with him, he is incredibly respected, and appreciated throughout the entire community at ALL levels! When you visit...the sense of family is palpable.

Today, I ran into Matt Miller on the street and took the opportunity to express my awe and appreciation for all that he and his father, Mahlon, have done.

Matt is the good lookin’ guy on my right...in case you didn’t know. LOL

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Great pic of you and Matt. This Miller family has been there so long and been a major employer in the area, they're definitely well known and respected. I think Matt's brother owns a restaurant in town.
When I was picking up my coach from the service center I went across to Martins Supermarket to top off fuel and food. I soon had several older guys around the coach all talking to each other about what they worked on, on my coach. I talked to them for like a half hour - they were all full of pride to have worked there and very critical of what they hear about QC problems they hear about - "When we worked there, if the QC guy wasn't around we still did a quality job". It was very interesting to listen and talk to them. One fella came up and was telling me how he and Mahlon figured out how to bow my coach sides out just a little to make it flow into the ground effects. I look forward to going back up there and just parking my coach at Martins to talk to these guys again.

 

[CaptainGizmo]

What a neat story! This place is FULL of them, no? Love this experience!


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[Neal]

I saw a picture that they are removing the campsites at bldg 10 (old camp newmar). Where will people park that are not there for service such as for factory tours or to see their next coach built?