Resolved Xite Infotainment won’t turn on

[B&T RVers]

At a campground in St Regis, MT. I am hooked up to shore power. I went to put in an address in the GPS for our travels tomorrow, but Xlite/Rand McNally won’t turn on. Any ideas?

 

[Neal]

It should be on the 12V circuit. You may want to try turning the salesman switch off for 30 seconds unless you know where the fuse is for the dash radio / nav.

 

[B&T RVers]

Neal - what is the salesman switch? Is it shutting down all battery power?

 

[Neal]

Neal - what is the salesman switch? Is it shutting down all battery power?

The switch at your entry door with the red light that is ON when it's on. It is your master on/off for the 12V system. Hold down for a few seconds to turn off. Wait 30 seconds or so, then press UP to turn on.

 

[NWIP]

There is a 10a fuse which can be accessed thru removable panel on the top of the dash. I have to do this every so often, I haven’t tried the salesman switch method. I am on my second head unit as the first one only lasted 9 months.

 

[B&T RVers]

Resolved: turning the power on and off didn’t work. I called Newmar - they got the xite reps on the phone. Solution was to pull the xite out of the dash & check the 10 amp fuse. The fuse was fine. We reinserted the fuse and it came right on! Actually pretty easy to fix!

 

[NWIP]

Don’t know why we have to do this at all.

 

[Neal]

In my opinion, dash radios are not designed to be on at all times. Cars don't do this so the radios have a chance to reboot which clears memory, etc. This is why I added a rocker switch for my dash radio which allows me to turn it off when either there is a problem or I don't need it such as wanting to not draw on battery power when boondocking. I ordered the switch from the link below, very easy mod.

High quality Carling Technologies custom laser-etched rocker switches, using Carling Technologies L-Series line of rockers and switches

Carling Technologies L-Series custom rocker switches. Locks out elements such as water, dust & debris. Certified to IP67 for front panel components. The standard in high quality rockers and switches for all of your auto and marine applications.

www.otrattw.net

 

[Joe Hogan]

Resolved: turning the power on and off didn’t work. I called Newmar - they got the xite reps on the phone. Solution was to pull the xite out of the dash & check the 10 amp fuse. The fuse was fine. We reinserted the fuse and it came right on! Actually pretty easy to fix!

It is no wonder why Rand McNalley got out of the RV mapping business. Buggy hardware like this creates all sorts of negative experience with customers. Having to remove a unit to reset power is beyond ridiculous.
granted I use the Xite unit on most every trip and have learn to work around most of the bugs. This is a “mature” piece of hardware that is still filled with bugs that crash the system. Almost all the time it crashes enroute which essentially makes it useless until you stop to sort it out.

 

[TJ&LadyDi]

Almost all the time it crashes enroute which essentially makes it useless until you stop to sort it out.

And, that’s why many of us have a standalone navigation system aboard (Garmin RV 890 for us). We rarely use the Xcite (which is not very “exciting” for us), even for the dash radio function. Replacing it with a Kenwood is on my to-do list, but hasn’t yet moved to the top of the list.

TJ