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Feedback on Power Issues

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ARD

Staff member
RVF Moderator
RVF Supporter
Joined
Nov 2, 2019
Messages
1,291
Location
Fulltiming
RV Year
2022
RV Make
Newmar
RV Model
London Aire 4551
RV Length
45
TOW/TOAD
Yukon Denali
Fulltimer
Yes
As I hunker down in Kalispell, MT, the generator of my coach has come on twice in the last 2 days (I've been here 2 weeks.). When I look at my Control Panel, the voltage on L1 and L2 flucuates between 116 and 117, respectively. Even so I was able to cook, use my washer and dryer, run the a/c which I found weird. Newmar told me I need 118 volts minimum on each line to run my coach. Then today, the generator came on. L1 and L2 were both showing 117 volts. I only had the a/c on - no extraordinary draws on power. I shut everything down and then just turned on one a/c and the generator immediately kicked on again. I talked to the owner and his electrician. The electrician said that by law the power can fluctuate within a range of 10%, i.e., the voltage could be as low as 108 on a line. I told him that would not be enough power. This is a new campground so they are trying to figure things out. They may be a little underpowered, but it seems so strange when my generator comes on. It seems random. In any case, really nice people. They want to make everything right, as they intend to expand. Thank goodness for AGS to protect my monster dogs. Oops, I digress. So my questions are as follows:

1. When they checked my pedestal, L1 and L2 read 119. My Control Panel said 117. Right now, my Control Panel reads 116 and 117 on L1 and 2, respectively and I'm not having any issues. Is the Control Panel inaccurate? Is there something that would cause the difference in the readings? Is there something else I should check? Is it indicative of another issue I may be having?

2. What would I notice that would suggest my transfer switch is failing? And what do I need to do to make sure my transfer switch is okay? Is this something I need to check? Can I do it or do I need to call a mobile rv tech?

Any other feedback would be greatly appreciated.

Thanks as always for your help. ?

Renee

PS The readings on my Control Panel seem to be accurate for all the parks I've gone to previously.
 
Renee:

A two-Volt difference (about 1.5%) is well within the expected accuracy range for two different test devices. I doubt that there is anything wrong with your "Control panel." My guess is that even though this is a "new campground," it sounds like the electric grid there is already insufficient. That's not unusual, even for new parks. Heavy duty wiring is expensive and when park developers find out how much it will cost to do it right, they frequently cut some corners. That results in an inadequate power supply for the park at peak demand times.

This sounds to me like a prime candidate for a Hughes Autoformer solution. Not cheap, but the Autoformer will boost low voltage significantly.

Amazon.com: Hughes Autoformers RV220-50SP Voltage Booster (with Surge Protection), 1 Pack: Automotive.

Running your ACs and other appliances on low voltage can damage them over time. Your AGS is apparently set to come on if the voltage sags to around 116V and that's why it keeps coming on. Actually, that's good as it is preventing low-voltage damage to the ACs and other high-draw appliances.

While "the law" allows the power to fluctuate, the laws of physics still exact a price on appliances when it does. If the park can't remedy this situation (and, you don't want your generator to keep running), it may be time to look for a new park.

Good luck.

TJ
 
Renee:

A two-Volt difference (about 1.5%) is well within the expected accuracy range for two different test devices. I doubt that there is anything wrong with your "Control panel." My guess is that even though this is a "new campground," it sounds like the electric grid there is already insufficient. That's not unusual, even for new parks. Heavy duty wiring is expensive and when park developers find out how much it will cost to do it right, they frequently cut some corners. That results in an inadequate power supply for the park at peak demand times.

This sounds to me like a prime candidate for a Hughes Autoformer solution. Not cheap, but the Autoformer will boost low voltage significantly.

Amazon.com: Hughes Autoformers RV220-50SP Voltage Booster (with Surge Protection), 1 Pack: Automotive.

Running your ACs and other appliances on low voltage can damage them over time. Your AGS is apparently set to come on if the voltage sags to around 116V and that's why it keeps coming on. Actually, that's good as it is preventing low-voltage damage to the ACs and other high-draw appliances.

While "the law" allows the power to fluctuate, the laws of physics still exact a price on appliances when it does. If the park can't remedy this situation (and, you don't want your generator to keep running), it may be time to look for a new park.

Good luck.

TJ
Thanks TJ. I was worried about the control panel. I feel better after reading your response. After I talked to the electrician, I also came to the conclusion that the park is underpowered. I am ordering the voltage booster RIGHT NOW. Too bad Polson is booked or I would return. ? Actually I should recheck...just in case! ? Thank you again. Feeling much relieved.
 
Last edited:
@TJ&LadyDi I just ordered the booster. Where do I put it? Or how do I connect it? Please tell me that even I can do it. ?
 
We'd put you up at our lot while we are away, but it is booked solid through August 25. We would have liked to stay another week or two before going back to Washington for some doctor/dentist/vet appointments (all routine), but our lot was already booked. Hope you get the power issues sorted out.

TJ
 
We'd put you up at our lot while we are away, but it is booked solid through August 25. We would have liked to stay another week or two before going back to Washington for some doctor/dentist/vet appointments (all routine), but our lot was already booked. Hope you get the power issues sorted out.

TJ
Thanks TJ. I am happy for ya'll that your site is booked solid though. Safe travels back to WA and back to MT again! But wait, wait....what do I do with this crazy booster thing that I just ordered. Should be here by Saturday. Where does it go? HELP! ?
 
@TJ&LadyDi I just ordered the booster. Where do I put it? Or how do I connect it? Please tell me that even I can do it. ?
It is plug-and-play. Plug it into the pedestal and plug your coach power cord into the receptacle on the unit. You will need to find a way to weatherproof it and keep it off the ground. A couple of plastic coach leveling blocks will keep it off the ground and a plastic waste basket will keep the rain off.

Some folks mount theirs inside the power compartment and that's another option. I think Hughes sells a kit for internal mounting. COME ON GUYS...CAN SOMEONE HELP @ARD with the internal mounting details; I haven't done it myself.

Oh, and the unit will come with instructions. Renee. ;)

TJ
 
It is plug-and-play. Plug it into the pedestal and plug your coach power cord into the receptacle on the unit. You will need to find a way to weatherproof it and keep it off the ground. A couple of plastic coach leveling blocks will keep it off the ground and a plastic waste basket will keep the rain off.

Some folks mount theirs inside the power compartment and that's another option. I think Hughes sells a kit for internal mounting. COME ON GUYS...CAN SOMEONE HELP @ARD with the internal mounting details; I haven't done it myself.

Oh, and the unit will come with instructions. Renee. ;)

TJ
Hahahah! Thanks TJ. You're the BEST! I have extra leveling blocks to get it off the ground and a trash can is easy to get. Whew! I can do this!
 
Hahahah! Thanks TJ. You're the BEST! I have extra leveling blocks to get it off the ground and a trash can is easy to get. Whew! I can do this!
You will need to put a brick, log, or something on top of the trash can to keep it in place for wind comes up with the rain.
 
You will need to put a brick, log, or something on top of the trash can to keep it in place for wind comes up with the rain.
Eeee gads, didn't even think of that. Thank you. Okay, I'm in luck....I have a brick. Thank you, Lisa for mah brick @NWIP!
 
Eeee gads, didn't even think of that. Thank you. Okay, I'm in luck....I have a brick. Thank you, Lisa for mah brick @NWIP!
You are well prepared! I knew you would be. There must be a story behind that brick, but I don't need to know. :ROFLMAO:

Looks like I'm getting almost as good as @Neal at spending other people's money. Hope the Autoformer solves your problem...or, I'll be in BIG trouble. :rolleyes:

TJ
 
According to an article I read the other day, the RV Electrical Guru, Mike Sokol said according to the NAC, Hughes Auto-transformers are illegal to use, because they can disrupt the power in the park and cause problems on other units. I would be cautious hooking one up. I believe my inverter kicks in if the voltage get low and we are using a bunch, it did in TX when we were camping, but then only on 30A incoming power. The genset never came on once, and I have it set to come on if batteries go down to 11.8VDC,. But new park, expensive wire/labor, yep, power is the first place to cut costs, it's always about the money. If you proceed as I think you have, make sure you figure out a way to lock it down, so it does not walk off. Oh, Mike is working with Hughes to determine if what they say, and what the NAC says are factual. You can read all about mike electrical stuff on his Facebook page. I don't do Facebook, as I don't care for google anything.
 
According to an article I read the other day, the RV Electrical Guru, Mike Sokol said according to the NAC, Hughes Auto-transformers are illegal to use, because they can disrupt the power in the park and cause problems on other units. I would be cautious hooking one up. I believe my inverter kicks in if the voltage get low and we are using a bunch, it did in TX when we were camping, but then only on 30A incoming power. The genset never came on once, and I have it set to come on if batteries go down to 11.8VDC,. But new park, expensive wire/labor, yep, power is the first place to cut costs, it's always about the money. If you proceed as I think you have, make sure you figure out a way to lock it down, so it does not walk off. Oh, Mike is working with Hughes to determine if what they say, and what the NAC says are factual. You can read all about mike electrical stuff on his Facebook page. I don't do Facebook, as I don't care for google anything.
Sorry, but that old argument about Autoformers stealing power is bogus. The 50A breaker at the pedestal governs how much power you can take from the park supply. The breaker prevents you from using more than the 50A allocated to the site (assuming it is a 50A site, of course).

The Autoformer never uses more than the 50A, it just raises the line voltage on the coach side while lowering the amperage draw. When the voltage is low, it causes ACs and high-amperage appliances to actually draw more current. If anything, that steals power from the person paying to use the campsite.

Ohm's law defines the relationship between volts and amperes, and you just can't get around the basic laws of physics.

TJ
 
@ARD neal has his set up in the cord bay but it appears to be more than a trivial installation. From what I have read and what everybody says above is sage advice. I am in the process of ordering one myself. Good luck!
 
@ARD neal has his set up in the cord bay but it appears to be more than a trivial installation. From what I have read and what everybody says above is sage advice. I am in the process of ordering one myself. Good luck!
Thank you! I don't think I will install for now, as i plan to order a new coach in the near future. I'll let you know how it goes. ?
 
As mentioned above, you'll place this near the power pedestal and plug it into the pedestal. Your coach will plug into it. You won't need your surge protector at the pedestal but it can't hurt either. It is a little heavy so be ready for that, nothing more than your OTG water softener deal. You just need to protect it from water such as happened to me. I had it at the pedestal and didn't know it was going to rain that night, it was 1/3 submerged in water the next morning from heavy rain and also a recessed area at the pedal perfect to make a pool. It was fried! If you're close enough to the pedestal it can go under your FWS for rain protection. If not then I used a clip on umbrella, I wasn't a fan of a bag or trash can as it will need to vent.

https://www.amazon.com/gp/product/B00HA2ZKCO/?tag=rvf01-20

It's not really the rain so much as the puddling beneath I think. Regardless just be aware.

As to your situation, it sounds like an out. If they can't provide adequate power leave and get refunded assuming you have somewhere else to go. The Hughes Autoformer is good to have, I use it 100% of the time as it's internally mounted. Buying a new coach or not it's not hard for someone to do for you and then you can forget about it. As I've said, when you know you need it it's too late so it's always inline for me. I'm glad your AGS settings are doing what they need and don't worry about running the gen, it can sure use some exercising I'm sure. I just ran mine constantly for the past 3 days while at the airport.

I would buy the internal mount kit and just store it for when the opportunity arises for you to con ask someone to install it for you. :unsure:

https://www.amazon.com/dp/B00DYD8H14/?tag=rvf01-20

clip-on-umb.png
 
I would buy the internal mount kit and just store it for when the opportunity arises for you to con ask someone to install it for you. :unsure:
It can go on the "Neal List." ? My concern at this park is that the sprinklers go off at 2 am and they spray the entire driver side of my coach up to above my windows. I can't even see out of my windows because of the hard water drops. Urgh. Good thing my delivery of "Hot Sauce" just arrived. I'll get to test it out to see if it works. So since the water will hit it from the side, I'll try the trash can method with my trusty brick.

Thanks for your help everyone. Will keep ya'll updated.
 
It can go on the "Neal List." ?

Okay, I'll do it BUT I require a pizza with pineapple on it! And ice cream for desert!
 
I am a huge fan of the Autoformer. Originally I chainlocked it to the power pole. There is a wiring kit sold by Hughes which allows you to keep everything in the electrical Bay. When I bought the Newmar, I had them rewrite this at the factory. A good mobile tech can do this, if you are not comfortable doing it. It involves disconnecting the current power cord from the transfer switch and wiring it to the box in the kit, then replacing the original cord with a much shorter one.

One must take a picture of the wiring before starting, so as to put the new cable in correctly. The trickiest part is that the wires must be torqued to specification. W should all learn to check these and retorque them yearly, or have it done at the yearly service.

The Autoformer must be plugged directly into the power pole. The surge protectoor or ems gets plugged into the Autoformer.

To get up and running quickly plug in externally as mentioned above. However, I would get a good bicycle (steel) chainlock (i.e. Python or better) and chain bother the Autoformer and ems to the power pole.

One more suggestion. I perch everything on a few, when plugging into the pole so the equipment does not sit in standing water. I also drape a cut open large garbage bag over the setup (secured with gorilla tape to minimize rain exposure.
 

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