FYI Newmar just doesn’t seem to get it!

[Chargerman]

I think Neal’s point summarizes Newmar’s current issues regarding customer service most accurately. I really don’t think the sale of the business has much to do with their current challenges. The over the top amount of sales has more than challenged them and bringing on and training qualified personnel only adds to the pain. With no near term downtown likely one shouldn’t expect a significant improvement soon.
To add to the pain the supply chain issues will likely not be behind us all until the end of the year at best and the shortage of skilled labor and the high demand will surely see a continued lack of quality in an industry where production units certainly lack

 

[svoshop]

Recently, we posted a thread about our Girard awning extending on its own while we were underway. We had talked with a Newmar customer service representative immediately after the unexpected awning deployment and they ably assisted us in deactivating the awning controller so this would not happen again as we completed our trip.. So far, so good.

Do you just remove the control panel and unplug it, or is there more to it? I am not having the best luck with my new coach, and I could do without the awning coming out while I am driving.

 

[TJ&LadyDi]

Do you just remove the control panel and unplug it, or is there more to it? I am not having the best luck with my new coach, and I could do without the awning coming out while I am driving.

On our coach (a 2018 MADP), there is a white cord from the white controller box that is plugged into a standard 120V receptacle inboard of the controller. See photo below.

That’s what Girard advised me to unplug. There is a red LED on the controller box (upper left) that goes out after the unit is unplugged.

TJ

 

[svoshop]

On our coach (a 2018 MADP), there is a white cord from the white controller box that is plugged into a standard 120V receptacle inboard of the controller. See photo below.

THANK YOU

 

[J&JD]

On our DS there are actually two white cords plugged into 120v outlets, one for each awning.

 

[TJ&LadyDi]

On our DS there are actually two white cords plugged into 120v outlets, one for each awning.

Correct t! We did not opt for the second awning. One seems to be more than enough to deal with!

TJ

 

[lostinfla]

On our DS there are actually two white cords plugged into 120v outlets, one for each awning.

Same here.

 

[J&JD]

I have posted this before. Adding these switched plugs makes it easy to turn the awnings on/off.

On my coach I could just flip the GFI in the halfbath vanity ( it controls the plug where the awnings are plugged in) if I didn’t care that other outlets would also be affected.

 

[TJ&LadyDi]

I have posted this before. Adding these switched plugs makes it easy to turn the awnings on/off.

If only they were available with the switch on the left side when plugged in. All the ones I’ve seen have the switch on the right side where it would be hidden from sight in the cargo bay of our coach. There were a couple with the switch on top, but again, it would be hidden from view in our coach.

I can visually confirm that the plug has been pulled.

TJ

 

[J&JD]

If only they were available with the switch on the left side when plugged in. All the ones I’ve seen have the switch on the right side where it would be hidden from sight in the cargo bay of our coach. There were a couple with the switch on top, but again, it would be hidden from view in our coach.

I can visually confirm that the plug has been pulled.

TJ

No problem as I’m going to rotate my receptacle180 degrees

 

[J&JD]

If only they were available with the switch on the left side when plugged in. All the ones I’ve seen have the switch on the right side where it would be hidden from sight in the cargo bay of our coach. There were a couple with the switch on top, but again, it would be hidden from view in our coach.

I can visually confirm that the plug has been pulled.

TJ

You might consider these:

https://www.amazon.com/dp/B079MFTYMV/?tag=rvf01-20

 

[TJ&LadyDi]

No problem as I’m going to rotate my receptacle180 degrees

I suppose rotating the outlet would be an option. That would put the switch on the outboard side.

TJ

 

[MapNerd]

I suppose rotating the outlet would be an option. That would put the switch on the outboard side.

TJ

I’m with TJ. I have just unplugged mine and keep them that way until they are used.

NOW if you could put the outlet on a remote…Oh wait…

 

[TJ&LadyDi]

You might consider these:

https://www.amazon.com/dp/B079MFTYMV/?tag=rvf01-20

No thanks. Remote control stuff is part of the current problem. I don’t want to add another layer of it.

TJ

 

[Neal]

Those outlets should be on a breaker.