I don't understand
@redbaron, if Newmar "intends" to deliver all new coaches that way, why wouldn't they have to ability to do it?
The reason i say the intend to deliver it without flaws is based on their advertising of a masterpiece finish, with a cut and buff. These terms are very clear to paint and body experts, and imply a finish that exceeds automotive standard finishes.
Newmar agreed with that assumption when I discussed my concern, and agreed to fix it.
That is where the 2nd statement comes in: "Newmar does not have the ability to do it properly".
Newmar initially wanted me to go back to Nappanee. I have seen their work, and their recommendations for repair. They use an approach to make it look good for short term with no concern for long term. They also do not have skilled people trained to use the polishers, and burn thru paint, making it worse.
I have seen many coaches go thru the Nappanee repair process, and was not willing to.
Until Newmar takes paint seriously, they will not invest in the ability to do the work properly. Among the many investments to be made are facilities, personally, and quality standards that are in line with automotive repair guidelines established by insurance companies for collision repair.
When I was working with Mark @ NIRVC he shared with me the standard they would use, and won my business.
