Question Best place to buy OASIS Hydronic Heater service kits?

[Neal]

I usually keep a kit in my spares supply so I have parts if needed. In the past I services my OASIS annually but think I'm going to do more on an as needed basis based on usage, need, etc. I typically buy the kits from Amazon sold by Independence RV. Is there a better place to source these kits? Time for me to pickup a 5 year kit.

1 Year:

Amazon product ASIN B015GBQGH8
3 Year:

Amazon product ASIN B01MXLQBEL
5 Year:

Amazon product ASIN B01N75RKTE

 

[jaydee325]

Neal,

All of these kits are showing unavailable on Amazon?!

 

[Neal]

They were available this morning but my guess is Independence RV has shut down delivery until the hurricane passes through as they may not be able to process orders.

 

[J&JD]

Wish I had an answer for a better place to purchase the kits. However, @Neal , you hit it on the head when you mentioned extending service intervals. I just installed a 5 year kit a couple of months ago even though my unit only had 170 hours on it. Every piece I replaced looked almost new and the burn chamber was barely dirty. Could very well be that my next service will be 3 years from now. I believe servicing should be by hours not by the calendar and that is how most of us non full timers will save money on the kits.

 

[MemoriesByTheMile]

Independence RV is the source we used last time we ordered parts.
At this point our Oasis maintenance is this:
- Swap out nozzle with one that is clean either once a year or if it starts fouling up, which ever happens first
- Replace fuel filter every 3 nozzle swaps
- Swap out other parts as they fail - just be sure we have them on hand

 

[Neal]

They are showing available again. Just bought my 5 year kit to keep in spares.

 

[Rich W.]

Don’t know if its better or not but I buy mine here: High-Quality Oasis Annual Service Kits | Hydronic Heating Warehouse
And of course this is my new pump source: C1E Circulating Pump - Worldwide Shipping | US Solar Pumps No more $300+ OE pumps for me.

 

[Roadglide117]

Don’t know if its better or not but I buy mine here: High-Quality Oasis Annual Service Kits | Hydronic Heating Warehouse
And of course this is my new pump source: C1E Circulating Pump - Worldwide Shipping | US Solar Pumps No more $300+ OE pumps for me.

I just bought 1 of the US Solar pumps, the plastic mounting bracket that the OEM has will not fit, diameter to small to slide over. Did you have this problem?

 

[Chuggs]

UPDATE: They responded to a Facebook review tonight on Messenger…and said they are processing orders as fast as they can. So, good to know they aren’t out of business perhaps as the BBB.org complaint had inferred.

Had a nice conversation with Austin. They are moving from a 38,000 sqft facility to a 95,000 sqft facility. So, things are understandibly in a bit of chaos now. They eventually see a 165,000 sqft facilty and full hookup campsite on premises.

Original msg…

I ordered a 5-yr kit from HydronicHeatingWarehouse.com last Monday (6/17/24). I received a receipt…and it said expected delivery date 6/20/24. Also, I would be notified when it shipped. They use Shopify for tracking like many online businesses. Unfortunately, Shopify just shows order placed. No tracking ever sent. Status is just got your order. I tried to email them to ask what the status is… Auto reply. Tried the Chat…Zendesk reply. Tried phone number…voicemail box.

Frustrated…I looked at the business address and went to Google earth to see where the business was. RV Master Tech…they have multiple side businesses that operate online stores. Did a BBB search…and while they only show two reports…the latest, is a rant about how happy they are that the business went out. I have no idea if this is just a disgruntled person…but the point I make is —- it said they went out of business on 6/15/24.

Just so you know. Don’t place an online order until you can get someone on the phone, or an interaction with a real human. Just make sure you don’t send your money to a closed business.

We are still hoping to hear from them…but have filed a dispute with the credit card company.

Why is taking care of your coaches maintenance such a hassle sometimes?