Can Newmar ever return to the quality of the Miller era?

[Underboss]

I just asked a simple question. I didn't expect a bashing.

I come here not expecting a bashing either. But Newmar owners get it from the Admin, who owns a 2017 and down. How does it feel?

 

[Chargerman]

Yes they do drive the units down the street to the paint shop. If you’re ever near the factory you’ll see grey coaches headed down the road quite often.
A lot of folks refer to the Winnebago purchase as a marking point to Newmars declining quality. I personally don’t think that is the reason. Winnebago also purchased Chris Craft and Pursuit boats a few years ago. They are both highly respected brands with a reputation of very good quality. Since their purchase of those brands they have remained very highly rated and desired. Winnebago has for the most part let them run how they ran previously and I think the same holds true for Newmar. I think the issue Newmar has faced over the previous couple years has a lot to do with unprecedented growth in sales volume that they just could not keep up with while maintaining the quality that they were known for. At the same time the needs of customer support and service also went through the roof which they just could not staff properly. All manufacturers in the industry were faced with this same issue on different levels. At this point Newmar should be performing at least at the level of the Miller era and any performance metric that is less than that falls directly on the current Newmar management team. If that is not so, which it sounds like it clearly is not, than that’s where Winnebago needs to step in and make the necessary changes to assure future success and longevity for the brand

 

[Rich W.]

I think these conversations are quite worthwhile as they evoke critical thinking, which is necessary whether purchasing or maintaining a DP, and for the most part they are held without acrimony. But I have to agree that when they devolve to vexation and even apparent anger, they loose some of their appeal.

 

[J&JD]

I come here not expecting a bashing either. But Newmar owners get it from the Admin, who owns a 2017 and down. How does it feel?

See post #5 please.

Can Newmar ever return to the quality of the Miller era?

As I was driving to pick up my dogter from camp I was thinking...can Newmar ever return to the quality of the Miller era? I'm guessing with my 2017 I was on the tail end of the family owned operation where woodwork was a market worthy item, now it's outsourced. Paint was the talk of the town...

rvforums.com

 

[Sand-dog]

Just sold my 21 Ventana 4369. Have a new one on order. Only issue was two small spots where the clear shrank. Otherwise absolutely perfect. Oh and it was built 1/21 and purchased 3/21. So much for the quality or covid coach bs.
I find it that the few biggest complainers about Newmar quality of late have 2017 and older coaches. So, how could someone claim something with absolutely ZERO experience? What, because one poster went from Newmar to a Entegra? LMAO lets see how many complaints there are about Entegra.
Cabinet fit and finish, inferior, Foundation structure, inferior.
Again, the bashing is 99% coming from folks with older coaches. Why is that? Trying to justify not to buy a new one? or like the kid standing outside the window of the toy store, yearning? You have zero experience, you are just bloviating.
You can take my last lines however you want. I do not rag on older coaches like you rag on the new ones. All year coaches have had issues. Its the nature of the industry. I had more issues with, by your standards, the better years for RVs, 2005 Monaco DP

Well said agree with your last comment (all coaches of issues). Welcome to RVing.

 

[Underboss]

I think these conversations are quite worthwhile as they evoke critical thinking, which is necessary whether purchasing or maintaining a DP, and for the most part they are held without acrimony. But I have to agree that when the devolve to vexation and even apparent anger, they loose some of their appeal.

Critical thinking and factual discussion go hand in hand. Pulling complaints out of one's ah is another. When the same few keep slamming the same brand, without owning or direct knowledge of the current models, its no longer a factual conversation and cannot bring along critical thinking.
I find that I have learned alot from this conversation. Number one was not to renew my support for this forum and two was to toss the coffee mug and stickers in the garbage. Both done today!

 

[AbdRahim]

Hang on just a second, who the heck is Cloud Hopper? That is close to copyright infringement!

Actually cloudhopper sounds very cool, Just sayin’.

 

[LMHS]

To start with, I do not have a Newmar. I ended up on this website because, at one time, I was looking at Newmars. I've looked at many websites. I see a lot of complaints. I'm not talking about minor repairs. I'm talking about "the slide fell off the RV while driving" type of complaints. At the time, I was looking at a fairly wide range of RVs. I was mostly looking for a floor plan that I could live with (without feeling the need to make major changes). I have since discovered that there is no such thing as a ready made RV that I would be completely happy with.

Regarding quality...
To start with, I feel any business, no matter what product they produce or service that they provide, will eventually get too big to provide really good customer service. At some point the "acceptable" number of dissatisfied customers will increase without significantly impacting the Bottom Line. If all you can see is the Bottom Line, then the "acceptable" number of dissatisfied customers can get very high.

I could say a lot of this subject. But I'm not. I get hung up on the RV Park owners basically saying that all RVs are junk after they hit 10yo. And the manufacturers are doing nothing about that marketing concept. If anything, they are trying to fulfill that concept. My goal is to buy a used toyhauler (of the right size and basic layout) and rebuild it myself to suit my needs and wants. This is the only way I have come across to get an RV that is built to my standards. I could choose the best components for my needs. And I know that there are many, many people in the "RVing World" who are incapable of tacking a piece of trim molding back in place (necessitating a 6 month wait at the dealership for "warranty work" on a brand new trailer or motorhome). My method wouldn't work for them, unless they are willing to learn some new skills. But it is what it is. Everything is a compromise.

 

[Chargerman]

I find that I have learned alot from this conversation. Number one was not to renew my support for this forum and two was to toss the coffee mug and stickers in the garbage. Both done today!

Then why do you continue to post. If you’re not happy move on. Bye bye.

 

[Stuart W]

Actually cloudhopper sounds very cool, Just sayin’.

Cloud hopper snatch the pebble from my hand………..

 

[Texas Clodhopper]

Alright already. Keep it up and my people will be getting in touch with my attorney to get in touch with your attornies so they can get in touch with your people so ya'll will know you've done done it. And that may or may not be a run-on sentence.

Cloud hopper snatch the pebble from my hand………..

 

[Underboss]

I find that I have learned alot from this conversation. Number one was not to renew my support for this forum and two was to toss the coffee mug and stickers in the garbage. Both done today!

Then why do you continue to post. If you’re not happy move on. Bye bye.

Because I paid. Got a problem with that? Send me my money back and I will delete my profile and be gone. Did you ever notice, its always the same posters? This place turns many off. You basically have a hand full of posters, like you that hang on. Me, I am going to get my money's worth.

 

[Neemer]

FFS

 

[DavidL]

FFS

What's FFS mean? FWS = full Wall Slide...Anything like that?

 

[Jim]

I find that I have learned alot from this conversation. Number one was not to renew my support for this forum and two was to toss the coffee mug and stickers in the garbage. Both done today!

Well damn buddy, that's a pretty nasty remark. Feel better now?