Recall Newmar Super Star tire valve recall

[Neal]

https://www.rvtravel.com/valve-problems-lead-tire-ruin-newmar-motorhomes-recalled/

 

[redbaron]

So the claim process is to have a dealer remove the extension. No mention of covering the damage caused to the tires running without proper inflation.

Imagine that…Newmar taking the path of most resistance between the customer and satisfaction.

 

[DennisT]

We had extensions installed when we bought our 22.

Reading about the ones that had issues it seems to always be the rubber stabilizer not staying in place. This causes the extension to move around, contact the wheel, leak, etc.

Each stop when traveling I make sure our stabilizers haven’t moved.

Two years and they are still in place as installed. I think North Trail did a good job on the install.

I don’t think Newmar installed from the factory which would change the liability for corrections a bit (just my opinion).

 

[redbaron]

I don’t think Newmar installed from the factory which would change the liability for corrections a bit (just my opinion).

this is what the Rv industry has told the consumer.

The truth is Newmar is responsible for the entire unit, including the light bulbs, microwave, spark plug, fuel line, brake pad, etc.

Owners need to stop accepting the industry push back.

I was successful in having Newmar cover every item under warranty and will continue to make claim to Newmar directly for the duration of my 5 year drive train warranty.

Once more owners do this, the industry will react by ensuring better quality.

In many states you also have the right to seek reimbursement for work done that was covered by warranty. This is the route I am going, as it gives me better standing with the process to ensure maximum attention by the stake holders.