Recall Newmar Super Star tire valve recall

[Neal]

https://www.rvtravel.com/valve-problems-lead-tire-ruin-newmar-motorhomes-recalled/

 

[redbaron]

So the claim process is to have a dealer remove the extension. No mention of covering the damage caused to the tires running without proper inflation.

Imagine that…Newmar taking the path of most resistance between the customer and satisfaction.

 

[DennisT]

We had extensions installed when we bought our 22.

Reading about the ones that had issues it seems to always be the rubber stabilizer not staying in place. This causes the extension to move around, contact the wheel, leak, etc.

Each stop when traveling I make sure our stabilizers haven’t moved.

Two years and they are still in place as installed. I think North Trail did a good job on the install.

I don’t think Newmar installed from the factory which would change the liability for corrections a bit (just my opinion).

 

[redbaron]

I don’t think Newmar installed from the factory which would change the liability for corrections a bit (just my opinion).

this is what the Rv industry has told the consumer.

The truth is Newmar is responsible for the entire unit, including the light bulbs, microwave, spark plug, fuel line, brake pad, etc.

Owners need to stop accepting the industry push back.

I was successful in having Newmar cover every item under warranty and will continue to make claim to Newmar directly for the duration of my 5 year drive train warranty.

Once more owners do this, the industry will react by ensuring better quality.

In many states you also have the right to seek reimbursement for work done that was covered by warranty. This is the route I am going, as it gives me better standing with the process to ensure maximum attention by the stake holders.

 

[Rich W.]

This is not a new problem. It happened on my 2016 FL chassis Ventana and very nearly wore through the extension before I noticed it. When I did the stabilized was just hanging on the extension outside the slot in the wheel and the extension had been wearing on the inside of the wheel slot. My remedy was new extensions (around $20) and new stabilizers (around $9 each) and I used VHB tape in the groove on the stabilizer to keep it stuck to the wheel. I still checked them before every driving day but never had the problem again.

Reportedly the stabilizers have been improved and a new version is available. The guys at the FL shop hadn’t heard this but I bought new ones anyway and always carried a couple spares and spare extensions. I explained all this to the new owner when we went over the spare parts bin so he knows to watch them too. If you look at the second pic you can see that it was very near failure when I caught it.

 

[Neal]

FL Gaffney has the new stabilizers and installed on mine a few years ago, works great. I think it now has a sleeve on the back of the stabilizer that goes down the stem so the stem itself stabilizes it.

 

[Scotttkd2]

It has been well over a year now since I last checked, (see my yet another tire blowout thread) but at that time Freightliner had recalls on every individual chassis line they made going back 5 years over valve stem extensions. Even though I had the physical evidence Freightliner claimed my particular VIN was NOT in their database of VIN's in the recall they refused all responsibility and accused me or the original 80 plus year old owner of crawling under the motor home and removing the safety equipment. Cost me two tire blowouts, months of downtime and thousands in damage that fortunately my insurance picked up. Very disappointing to hear they still havnt resolved. I will never again buy a Freightliner product due to their dodging responsibility.

 

[Neal]

any evidence your blowout originated from a stem failure?

 

[Scotttkd2]

Yes, I still carry as a reminder the remaining stem from my "in for repairs" coach that was chewed through and would have duplicated the original stem failure within a few hundred miles at best. I posted photos on my tire blowout threads of the remaining stem and the damage that was caused. Just got an update Friday that the 2020 that lost the steer tire was ready to be picked up. It went into the shop on July 31st of 23.

Update - I just realized my most recent thread is about the steer tire blowout, obviously not an extension issue on that one. The previous tire blowout thread I have DID result directly from the extension debacle. Sorry if I confused anyone.

 

[MarkMaxPayne]

Same thing happened on my previous rig. The simulator ate into the valve stem enough that I had a failure of my passenger side inside dual. I was driving about 65 mph at the time while on the freeway. The good news was, other than making a really loud and scary noise, no damage beyond the flat inside dual.

The Tiffin factory recall solution was similar: Remove the extenders and the simulators. I ended up replacing my wheels (all 6) with aluminum. Skimp on the inside duals? That's usually where the extenders run into problems...

Best,
-Mark