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FYI Trip to the Mothership

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Found a weak chassis battery, swapping both out for new units. Spartan denied warranty??
What? On a 2024 coach, Spartan is denying it as a warranty item?
 
What? On a 2024 coach, Spartan is denying it as a warranty item?
When I bought my new 2023 New Aire the chassis batteries were worthless due to how many times the dealer had let them go dead while sitting out on the lot (they never flip the 12V DC circuit breakers back by the batteries off). I had to replace mine within the first couple of months as they would never hold a charge. Loads of fun trying to get the dealer to do anything about it. Unless there is an obvious manufacturing defect found with the battery, they like to blame the owner of the vehicle for all things batteries...

Best,
-Mark
 
Day 1 done, most chassis fluids changed, general chassis maintenance mostly completed.
Found a weak chassis battery, swapping both out for new units. Spartan denied warranty??
View attachment 26120
Sorry to hear about the batteries; they do like to blame the owners for all things batteries even when brand spanking new. Those yellow DC circuit breakers are your friend if the rig sits unplugged from 120VAC for more than a day or two. The salesman switch just doesn't cut out enough DC items to prevent it from draining down to nothing.

Best,
-Mark
 
When I bought my new 2023 New Aire the chassis batteries were worthless due to how many times the dealer had let them go dead while sitting out on the lot (they never flip the 12V DC circuit breakers back by the batteries off). I had to replace mine within the first couple of months as they would never hold a charge. Loads of fun trying to get the dealer to do anything about it. Unless there is an obvious manufacturing defect found with the battery, they like to blame the owner of the vehicle for all things batteries...

Best,
-Mark
Similar experience with my first rig. Batteries were run down when I looked at it. It did not occur to me to ask for a new battery.
 
The Newmar tech, Dave Wright, is doing a great job so far. Lots of small tech items to sort out.
Today they are verifying bolt torque on the chassis and alignment. Very thorough annual maintenance, I ❤️❤️ it.
 
Dave is one of the best guys there.. he is on Jonas' team i think... good team!!
 
Dave Wright’s tool box . Sign of an organized Tech! Doing an excellent job for us. IMG_2023.jpeg
 
As we come to the last days of the annual maintenance I am continually surprised by the value of factory services.
We’ve been having an issue with the lift door locking reliability.
This morning at 6am the Lippert Tech who designed the door mechanism was at my parking space reviewing the door mechanism.
He determined and adjusted settings and explained some potential adjustments to the door. Fully expect the door to be fixed today.
 
Hey Joe, what were your issues with the door??
 
Dave has been adjusting items as he uses different appliances and electrical items to insure they work smoothly and correctly.
Refrigerator lock mechanism was adjusted so it is now easy to use. Radio on off button was adjusted to make it easy to use.
Closet led lights added to make all the contents visible 😎😎
The coach is now much easier to live in❤️
 
Would like to see what he did with the LED lights in the closets!
 
Hey Joe, what were your issues with the door??
The Lift door was not closing completely. Only the first lock position engaged. We had to keep a the entrance door open or vent fan on which reduces air in the RV and allow the door to close completely.
After done fine tuning on the hydraulic system, adjusting the lock mechanism and trimming the door rubber air seal it appears we are on the correct track.
 
We are winding down our visit to the Mothership. All the warranty work is complete. The coach is operating as designed. Happy to be through the first year of ownership and operating.
Our visit to Nappanee has been enjoyable and productive.
We’ll miss breakfast at the Main Street Roasters. Fun to watch this industrious town come to life early each day.
Typically we are among the first customers to Main Street Roasters, well before sunrise.
After breakfast we are treated to a wonderful sunrise when returning to Newmar.
1729688777963.jpeg
 
Glad to have the baggage door replaced and painted. Newmar Body Shop did a great job matching colors.
Cleaned some other body issues as well😎IMG_2069.jpeg
IMG_2046.jpeg
 

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